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- Tasks: Support innovative housing products and ensure system reliability for customers.
- Company: Leading software solutions provider in the UK with a focus on social housing.
- Benefits: Private medical cover, 25 days holiday, and a pension plan.
- Why this job: Join a team making a difference in the social housing sector.
- Qualifications: Technical experience with NEC Housing systems and strong customer service skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A software solutions provider in the UK is seeking a Product Support Administrator to join its NEC Housing Team. The role involves supporting innovative products in the Social Housing sector, ensuring system reliability, and delivering exceptional customer support.
Candidates should have proven technical experience with NEC Housing systems and a strong customer service background.
This position offers an excellent benefits package, including private medical cover, 25 days of paid holiday, and a pension plan.
Housing Product Support Specialist employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Product Support Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing the NEC Housing systems inside out. We should be ready to discuss how our technical experience aligns with their products and how we can enhance customer support.
✨Tip Number 3
Showcase our problem-solving skills during the interview. Think of examples where we’ve tackled challenges in customer service or tech support, especially in housing or similar sectors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the NEC Housing Team.
We think you need these skills to ace Housing Product Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience with NEC Housing systems. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting innovative products in the Social Housing sector and how your customer service background makes you a great fit for our team.
Showcase Your Problem-Solving Skills: In this role, you'll need to ensure system reliability and deliver exceptional support. We love seeing examples of how you've tackled challenges in the past, so include specific instances where you’ve gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NEC Software Solutions
✨Know Your NEC Housing Systems
Make sure you brush up on your knowledge of NEC Housing systems before the interview. Familiarise yourself with their features and functionalities, as well as any recent updates or changes. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer support. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your strong customer service background, which is crucial for this position.
✨Understand the Social Housing Sector
Research the current trends and challenges in the social housing sector. Being able to discuss these topics during your interview will highlight your commitment to the industry and your understanding of the context in which the NEC Housing Team operates.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the company's future projects, or how success is measured in the role. It shows that you're engaged and serious about the opportunity.
