At a Glance
- Tasks: Help implement and configure our NEC Housing Management System, focusing on Allocations.
- Company: Join NEC Software Solutions, a global tech leader making a real impact in public services.
- Benefits: Enjoy flexible working, private medical cover, generous holiday, and access to LinkedIn Learning.
- Other info: We welcome applications from all backgrounds and offer support for accessibility needs.
- Why this job: Be part of a growing team that values your development and makes a difference in communities.
- Qualifications: Experience with Housing Management Software and a passion for customer satisfaction are essential.
The predicted salary is between 36000 - 60000 £ per year.
Come join us and make a difference in the world! Discover more at www.necsws.com. NO AGENCIES PLEASE.
Please Note - Role can be Hybrid or Remote Subject to Location.
It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Allocations Module, to ensure our customers are given the best experience possible. This is a Home Based role, reporting to one of our Lead Implementation Consultants.
When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow, and complete personal aspects of the work until you are ready to work directly with customers independently on a full end to end project.
MAIN RESPONSIBILITIES:- Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness with a focus on how the system is configured and built.
- Provide excellent advice and best practice to current customers using NEC Housing.
- Ensure that when we give advice or training, our customers are happy and give positive feedback consistently.
- Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams.
- Create and maintain training courses and solution design manuals for both customers and internal teams.
- Stay up-to-date with the latest developments in all aspects of Social Housing Management.
- Be flexible and available for travel throughout the UK occasionally to visit both customer and company sites when required.
- In-depth expertise of the Allocations and Homelessness Process using Housing Management Software.
- Demonstrated expertise in implementing Housing Management Systems or Housing Modules, with a strong focus on system configuration and build.
- Proven track record of providing high-quality consultancy services to Local Authority Housing, ALMOs or Housing Associations.
- Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
- Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
- Willingness to work on multiple parallel projects (when you are comfortable and proficient with our system).
- Experience in creating, configuring, and implementing wider NEC Housing system modules.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell (FTE).
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Implementation Consultant - Allocations
✨Tip Number 1
Familiarise yourself with the NEC Housing Management System, especially the Allocations Module. Understanding its features and functionalities will allow you to speak confidently about how you can implement it effectively for clients.
✨Tip Number 2
Network with professionals in the housing management sector. Attend relevant webinars or local meetups to connect with others who may have insights into the role or the company, which could give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your previous experiences in implementing housing management systems. Be ready to share specific examples of how you've successfully configured systems and trained users, as this will demonstrate your expertise and suitability for the role.
✨Tip Number 4
Stay updated on the latest trends and challenges in social housing management. Being knowledgeable about current issues will help you engage in meaningful conversations during interviews and show your commitment to the field.
We think you need these skills to ace Housing Implementation Consultant - Allocations
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and qualifications required for the Housing Implementation Consultant - Allocations position. Tailor your application to highlight relevant experience in implementing housing management systems.
Highlight Relevant Experience:In your CV and cover letter, emphasise your expertise in the Allocations and Homelessness Process, as well as any previous consultancy roles you've held. Use specific examples to demonstrate how you've successfully delivered training and consultancy services.
Showcase Your Skills:Make sure to showcase your ability to create and maintain training materials. Mention any experience you have with developing courses or solution design manuals, as this is a key responsibility of the role.
Personalise Your Application:Address your application to the hiring team at NEC Software Solutions and express your enthusiasm for the role. Mention why you want to work with them specifically and how you can contribute to their mission of making a difference in public services.
How to prepare for a job interview at NEC Software Solutions
✨Know Your Stuff
Make sure you have a solid understanding of the Allocations and Homelessness processes using Housing Management Software. Brush up on the NEC Housing Management System and be ready to discuss how you've implemented similar systems in the past.
✨Showcase Your Consultancy Skills
Prepare examples of how you've provided high-quality consultancy services before. Highlight any positive feedback you've received from customers, as this will demonstrate your ability to deliver effective training and support.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle customer issues. Think of scenarios where you've had to troubleshoot or provide solutions, and be ready to explain your thought process.
✨Demonstrate Flexibility
Since the role may require occasional travel, be prepared to discuss your availability and willingness to visit customer sites. Showing that you're adaptable and open to travel can set you apart from other candidates.
