Commercial Assurance Manager in Hemel Hempstead

We are seeking a candidate to join the Business Operations team, working on the Commercial Assurance processes within NEC. Reporting to the Commercial Assurance Manager, the successful candidate will provide support to the Head of Business Operations and Chief Financial Officer. The role includes managing and supporting a variety of commercial processes such as Supplier invoicing, monthly billing, backlog management, terminations etc., working alongside other operational business teams (Legal, Sales Order Processing, Project Delivery etc.) to achieve this.

Main Responsibilities

• Assist with the management of key processes such as monthly billings/forecasts to maximize billing potential.
• Assist with the management of key third party suppliers, ensuring back to back renewals and timely and accurate payments of invoices.
• Work closely with the Finance department and other stakeholders in respect of revenue and commercial assurance.
• Assist with the management of, and maintain, the billing backlog to ensure timely billings and validity of all items.
• Oversee revenue recognition process for all undefined professional services orders.
• Oversee processes to remove the barriers which prevent the timely invoicing of commercially sensitive customers.
• Identify and address missed billing opportunities arising from process and departmental errors and oversights.
• Oversee termination requests, assessing requests received, gathering required contractual information and tracking approvals; managed via the Sharepoint Termination portal.
• Support with the distribution of licence keys to our customers.
• Provide clear and concise communication and reporting to members of the senior management team.
• Proactively identify and address, in conjunction with other stakeholders, opportunities for process efficiencies and improvements.
• Assist stakeholders to enable compliance with various business processes as required.
• Provide commercial and revenue advice and assistance across the company.

Qualifications

ESSENTIAL SKILLS

• Strong use of Microsoft Word, Excel and Sharepoint.
• Good knowledge of Local Authority invoicing/PO approval processes.
• Ability to understand and advise on all types of contracts.
• Working knowledge of contractual frameworks.
• Ability to effectively interact with and gather information at all business levels.
• Ensuring the highest levels of customer satisfaction.
• Ability to adapt to differing levels of interaction dependent upon situation.
• Previous experience of SAP beneficial.
• Good business reporting capabilities.

PERSONAL SKILLS

• Excellent oral and written communication skills.
• Self-motivated and self-reliant, but with strong team player capabilities.
• Ability to manage workload and meet deadlines.
• Capable of multi-tasking and balancing customer and internal priorities.
• Willingness and ability to represent NEC in both internal and external meetings.
• Effective relationship builder, developing working relationships with individuals within the business.
• Organising time effectively, determining the right resources needed to effectively perform job assignments.
• Full and valid UK/EC driving licence.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
• 25 days paid holiday with the option to buy/sell (FTE).
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
• A selection of flexible benefits to suit your individual needs.
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Other Information

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.