NEC Software Solutions is seeking a Senior Service Improvement Manager to lead quality assurance, performance governance and continuous service improvement across Entitlement Services. You will translate insights into practical initiatives, collaborate with senior stakeholders and drive governance and transformation initiatives to deliver measurable benefits.
The role focuses on embedding a culture of accountability, improving customer outcomes and ensuring operational excellence across
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Head of Service Improvement & Operational Excellence employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
