At a Glance
- Tasks: Assess risks and coordinate stakeholders for smooth IT service delivery.
- Company: Join NEC Software Solutions, part of a global tech giant.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Other info: Flexible remote work options and excellent career growth opportunities.
- Why this job: Make a real impact on public services while working with cutting-edge technology.
- Qualifications: Experience in release/change analysis and knowledge of ITIL methodology required.
The predicted salary is between 30000 - 40000 £ per year.
Join our IT Service Delivery Department at NECSWS as a Change Configuration and Release Analyst. This role is working on a hybrid basis from Hartlepool. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement.
Key Responsibilities:
- Conduct Release analysis to assess readiness, dependencies, and risk before deployment.
- Provide guidance, training, and process improvements.
Requirements:
- Proficiency in Microsoft Excel (data analysis desirable).
- Eligible for UK Security Clearance and NPPV3.
- Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact.
- Knowledge of ITIL methodology and Service Delivery processes.
- ITIL v4 Certified.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. Remote working/work at home options are available for this role.
Technology Change & Configuration Analyst in Hartlepool employer: NEC Software Solutions
At NEC Software Solutions, we pride ourselves on being an exceptional employer, offering a supportive work culture that values continuous improvement and employee growth. Located in Hartlepool, our hybrid working model allows for flexibility while you contribute to meaningful projects that enhance public services. With an attractive benefits package, including private medical cover, generous holiday options, and a strong pension scheme, we ensure our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Change & Configuration Analyst in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to current employees at NEC Software Solutions on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on ITIL methodology and Service Delivery processes. We want you to show off your knowledge of change and release analysis, so practice explaining how you've handled similar situations in the past.
✨Tip Number 3
Don’t forget to highlight your Excel skills! Since data analysis is desirable for this role, be ready to discuss how you've used Excel in previous jobs. Maybe even bring along a few examples of your work to impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at NEC Software Solutions.
We think you need these skills to ace Technology Change & Configuration Analyst in Hartlepool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technology Change & Configuration Analyst role. Highlight your experience in Release and Change analysis, and don’t forget to mention your ITIL v4 certification. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our IT Service Delivery Department. Keep it concise but impactful – we love a good story!
Show Off Your Excel Skills:Since proficiency in Microsoft Excel is desirable, make sure to mention any relevant data analysis experience you have. If you’ve used Excel for Release analysis or risk assessment, let us know – we’re keen to see your skills in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Since this role requires knowledge of ITIL methodology, make sure you brush up on the key principles and practices. Be ready to discuss how you've applied ITIL in past roles, especially in relation to change and release management.
✨Showcase Your Analytical Skills
Proficiency in Microsoft Excel is a must, so prepare to demonstrate your data analysis skills. Bring examples of how you've used Excel for release analysis or risk assessment in previous positions, and be ready to talk through your thought process.
✨Prepare for Stakeholder Coordination Questions
This role involves coordinating with various stakeholders, so think of specific instances where you've successfully managed stakeholder expectations. Prepare to discuss how you handle conflicts and ensure smooth communication during change implementations.
✨Emphasise Continuous Improvement
NEC Software Solutions values continuous improvement, so come prepared with examples of how you've identified areas for improvement in past roles. Discuss any process enhancements you've implemented and the positive impact they had on your team or project.
