At a Glance
- Tasks: Assess risks and coordinate stakeholders for smooth IT service delivery.
- Company: Join NEC Software Solutions, part of a global tech giant.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Other info: Flexible remote work options and excellent career growth opportunities.
- Why this job: Make a real impact on public services while working with cutting-edge technology.
- Qualifications: Experience in release/change analysis and knowledge of ITIL methodology.
The predicted salary is between 35000 - 45000 £ per year.
Join our IT Service Delivery Department at NECSWS as a Change Configuration and Release Analyst. This role is working on a hybrid basis from Hartlepool. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement.
Conduct Release analysis to assess readiness, dependencies, and risk before deployment. Provide guidance, training, and process improvements. Proficiency in Microsoft Excel (data analysis desirable). Eligible for UK Security Clearance and NPPV3. Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
Remote working/work at home options are available for this role.
Configuration/Change Analyst in Hartlepool employer: NEC Software Solutions
At NEC Software Solutions, we pride ourselves on being an exceptional employer, offering a supportive work culture that values continuous improvement and employee growth. Located in Hartlepool, our hybrid working model allows for flexibility while you contribute to meaningful projects that enhance public services. With an attractive benefits package, including private medical cover, generous holiday options, and a strong pension scheme, we are committed to the well-being and development of our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Configuration/Change Analyst in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to current employees at NEC Software Solutions on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Change Configuration and Release Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL methodology and Service Delivery processes. We want you to show off your knowledge, so think of examples from your past experience that demonstrate your skills in risk assessment and stakeholder coordination.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in Release analysis and Change analysis. This will help you articulate your thoughts clearly when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Configuration/Change Analyst in Hartlepool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Configuration/Change Analyst role. Highlight your experience in Release and Change analysis, and don’t forget to mention your ITIL v4 certification. We want to see how your skills align with what we’re looking for!
Showcase Your Skills:When writing your application, be sure to showcase your proficiency in Microsoft Excel and any data analysis experience you have. This is key for the role, so let us know how you've used these skills in past positions.
Be Clear and Concise:Keep your application clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to assessing risks and coordinating stakeholders!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at NEC Software Solutions!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Since this role requires knowledge of ITIL methodology, make sure you brush up on the key principles and practices. Be ready to discuss how you've applied ITIL in previous roles, especially in relation to change and release management.
✨Showcase Your Analytical Skills
Proficiency in Microsoft Excel is a must, so prepare to demonstrate your data analysis skills. Bring examples of how you've used Excel for release analysis or risk assessment in past projects. This will show that you can handle the technical aspects of the job.
✨Prepare for Stakeholder Coordination Questions
As a Change Configuration and Release Analyst, you'll need to coordinate with various stakeholders. Think of specific instances where you've successfully managed stakeholder expectations or resolved conflicts. This will highlight your communication and interpersonal skills.
✨Emphasise Continuous Improvement
The role involves promoting best practices and continuous improvement. Be ready to share examples of how you've implemented process improvements in previous positions. This shows that you're proactive and committed to enhancing service delivery.
