At a Glance
- Tasks: Assess risks and coordinate stakeholders for smooth IT service delivery.
- Company: Join NEC Software Solutions, part of a global tech giant.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Other info: Flexible remote work options and excellent career growth opportunities.
- Why this job: Make a real impact on public services while working with cutting-edge technology.
- Qualifications: Experience in change and release analysis; ITIL v4 certification preferred.
The predicted salary is between 35000 - 45000 £ per year.
Join our IT Service Delivery Department at NECSWS as a Change Configuration and Release Analyst. This role is working on a hybrid basis from Hartlepool. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement.
Conduct Release analysis to assess readiness, dependencies, and risk before deployment. Provide guidance, training, and process improvements. Proficiency in Microsoft Excel (data analysis desirable). Eligible for UK Security Clearance and NPPV3. Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. Remote working/work at home options are available for this role.
Change & Configuration Analyst in Hartlepool employer: NEC Software Solutions
At NEC Software Solutions, we pride ourselves on being an exceptional employer, offering a supportive work culture that values continuous improvement and employee growth. Located in Hartlepool, our hybrid working model allows for flexibility while providing access to an excellent benefits package, including private medical cover, generous holiday options, and a robust pension scheme. Join us and be part of a team that is dedicated to making a meaningful impact on public services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Change & Configuration Analyst in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to current employees at NEC Software Solutions on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Change & Configuration Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL methodology and Service Delivery processes. We want you to show off your knowledge of release analysis and change analysis, so be ready to discuss how you've tackled risks and dependencies in past roles.
✨Tip Number 3
Practice your Excel skills! Since data analysis is desirable for this role, make sure you're comfortable with Excel functions and can demonstrate how you've used data to drive decisions in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at NEC Software Solutions.
We think you need these skills to ace Change & Configuration Analyst in Hartlepool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Change & Configuration Analyst role. Highlight your experience in Release and Change analysis, and don’t forget to mention your ITIL v4 certification. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our IT Service Delivery Department. Keep it concise but impactful – we love a good story!
Show Off Your Excel Skills:Since proficiency in Microsoft Excel is desirable, make sure to mention any relevant data analysis experience you have. If you've used Excel for Release analysis or risk assessment, let us know – we’re keen to see your skills in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing benefits package!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Since the role requires knowledge of ITIL methodology, make sure you brush up on the key principles and practices. Be ready to discuss how you've applied ITIL in past roles, especially in Change and Release analysis.
✨Showcase Your Excel Skills
Proficiency in Microsoft Excel is a must for this position. Prepare to demonstrate your data analysis skills by discussing specific examples where you've used Excel to assess risks or manage data effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world scenarios. Think about past experiences where you coordinated stakeholders or implemented changes, and be ready to explain your thought process and outcomes.
✨Highlight Continuous Improvement Initiatives
This role emphasises promoting best practices and continuous improvement. Be prepared to share examples of how you've identified areas for improvement in previous roles and the impact those changes had on the organisation.
