At a Glance
- Tasks: Assess risks and coordinate stakeholders for smooth IT service delivery.
- Company: Join NEC Software Solutions, part of a global tech giant.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Other info: Flexible remote work options and a dynamic team environment.
- Why this job: Make a real impact on public services while working with cutting-edge technology.
- Qualifications: Experience in change and release analysis; ITIL v4 certification preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join our IT Service Delivery Department at NECSWS as a Change Configuration and Release Analyst. This role is working on a hybrid basis from Hartlepool. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement.
Key Responsibilities:
- Conduct Release analysis to assess readiness, dependencies, and risk before deployment.
- Provide guidance, training, and process improvements.
Requirements:
- Proficiency in Microsoft Excel (data analysis desirable).
- Eligible for UK Security Clearance and NPPV3.
- Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact.
- Knowledge of ITIL methodology and Service Delivery processes.
- ITIL v4 Certified.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. Remote working/work at home options are available for this role.
Change and Configuration Analyst in Hartlepool employer: NEC Software Solutions
At NEC Software Solutions, we are committed to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our Hartlepool location offers a hybrid working model, allowing for flexibility while you contribute to impactful projects that enhance public services. With an excellent benefits package, including private medical cover, generous holiday options, and a robust pension scheme, we ensure our employees feel valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Change and Configuration Analyst in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to current employees at NEC Software Solutions on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Change and Configuration Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL methodology and Service Delivery processes. We want you to show off your knowledge of release analysis and change analysis, so be ready to discuss how you've tackled risks and dependencies in past roles.
✨Tip Number 3
Practice your Excel skills! Since data analysis is desirable for this role, make sure you're comfortable with Excel functions and can demonstrate how you've used them in previous jobs. We love seeing candidates who can back up their skills with real examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at NEC Software Solutions.
We think you need these skills to ace Change and Configuration Analyst in Hartlepool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Change and Configuration Analyst role. Highlight your experience in Release analysis and Change analysis, and don’t forget to mention your ITIL v4 certification. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our IT Service Delivery Department. Be sure to mention your understanding of best practices and continuous improvement.
Show Off Your Excel Skills:Since proficiency in Microsoft Excel is desirable, make sure to highlight any relevant data analysis experience. If you’ve used Excel for risk assessments or stakeholder coordination, let us know! We love seeing those skills in action.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see all the other amazing opportunities we have at NEC Software Solutions!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL methodology knowledge. Since this role involves Change and Configuration, being able to discuss ITIL v4 principles confidently will show that you're well-prepared and understand the framework that guides service delivery.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with Release analysis and Change analysis. Bring examples of how you've assessed risks and dependencies in past roles. This will demonstrate your ability to evaluate release scope and impact effectively.
✨Familiarise Yourself with Microsoft Excel
Since proficiency in Excel is desirable, make sure you can talk about your data analysis skills. Consider preparing a few examples of how you've used Excel to manage data or improve processes in previous jobs.
✨Emphasise Continuous Improvement
This role promotes best practices and continuous improvement, so be ready to share your ideas on how to enhance processes. Think of specific instances where you've implemented changes that led to better outcomes, and be prepared to discuss them.
