At a Glance
- Tasks: Assess risks and coordinate stakeholders for smooth implementation of IT changes.
- Company: Join NEC Software Solutions, part of a global tech giant making a real-world impact.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Other info: Flexible working options available; we value diversity and welcome all applicants.
- Why this job: Be part of a team that supports vital public services and pushes tech boundaries.
- Qualifications: Experience in Change and Release analysis with ITIL knowledge preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join our IT Service Delivery Department at NECSWS as a Change Configuration and Release Analyst. This role is working on a hybrid basis from Hartlepool. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement.
Key Responsibilities:
- Conduct Release analysis to assess readiness, dependencies, and risk before deployment.
- Provide guidance, training, and process improvements.
Requirements:
- Proficiency in Microsoft Excel (data analysis desirable).
- Eligible for UK Security Clearance and NPPV3.
- Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact.
- Knowledge of ITIL methodology and Service Delivery processes.
- ITIL v4 Certified.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. Remote working/work at home options are available for this role.
Change analyst in Hartlepool employer: NEC Software Solutions
At NEC Software Solutions, we are committed to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our Hartlepool location offers a hybrid working model, allowing for flexibility while you contribute to impactful projects that enhance public services. With an excellent benefits package, including private medical cover, generous holiday options, and a strong pension scheme, we ensure our employees feel valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Change analyst in Hartlepool
✨Tip Number 1
Network like a pro! Reach out to current employees at NEC Software Solutions on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Change Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL methodology and Service Delivery processes. We want you to show off your knowledge and how it applies to the role, so be ready to discuss real-life scenarios where you've implemented best practices.
✨Tip Number 3
Practice your data analysis skills in Microsoft Excel. Since proficiency is desirable, we suggest you create some mock reports or analyses that demonstrate your ability to assess risks and dependencies before deployment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at NEC Software Solutions.
We think you need these skills to ace Change analyst in Hartlepool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Change Analyst role. Highlight your experience in Release and Change analysis, and don’t forget to mention your ITIL v4 certification. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our IT Service Delivery Department. Keep it engaging and relevant to the job description.
Showcase Your Skills:Proficiency in Microsoft Excel is a must, so make sure to highlight any data analysis experience you have. If you’ve worked on assessing risks or coordinating stakeholders, let us know! We love seeing real examples of your skills in action.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL methodology knowledge, especially ITIL v4. Be ready to discuss how you've applied these principles in past roles, particularly in Change and Release analysis. This will show that you understand the framework and can contribute effectively.
✨Showcase Your Analytical Skills
Since proficiency in Microsoft Excel is desirable, prepare to demonstrate your data analysis skills. Bring examples of how you've used Excel for Release analysis or risk assessment in previous jobs. This will highlight your ability to handle data and make informed decisions.
✨Prepare for Stakeholder Coordination Questions
Expect questions about how you've coordinated with stakeholders in the past. Think of specific examples where you assessed risks and ensured smooth implementation. This will showcase your communication skills and ability to work collaboratively.
✨Emphasise Continuous Improvement
Be ready to discuss how you've promoted best practices and process improvements in your previous roles. Share specific instances where your initiatives led to better outcomes. This will demonstrate your proactive approach and commitment to enhancing service delivery.
