NEC Software Solutions is seeking a proactive 1st line IT support specialist based in Hartlepool. You’ll handle customer inquiries, log tickets, and provide basic diagnostics to keep services running smoothly within defined SLAs.
Role requires strong customer service, solid Microsoft Office knowledge, and a flexible, detail-oriented approach. Eligibility for UK security clearance is needed to work on sensitive systems.
#J-18808-Ljbffr
First-Line IT Support Analyst - Customer-Focused employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
