At a Glance
- Tasks: Install, support, and maintain IT products while providing top-notch customer service.
- Company: Join NEC Software Solutions, a leader in tech innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Exciting role with travel and 24/7 support responsibilities.
- Why this job: Be the hero who solves tech issues and makes a difference for customers.
- Qualifications: Full UK driving license and a passion for IT support.
The predicted salary is between 31500 - 38500 £ per year.
NEC Software Solutions is seeking a Field Service Engineer for London and the South East.
You will install, support, troubleshoot and maintain IT products while delivering excellent customer service; a full, clean UK driving license is essential.
Role involves travel to customer sites, incident response, preventive maintenance and on-call rotation for 24/7 support. DBS checks may be required depending on assignment.
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Field Service Engineer – IT On‑Site 24/7 (London/S.E.) employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Social Housing sector. With flexible hybrid and remote working options, employees enjoy a healthy work-life balance while having access to continuous professional development opportunities. Join us to be part of a forward-thinking team dedicated to creating impactful solutions that truly make a difference in communities across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – IT On‑Site 24/7 (London/S.E.)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to NEC Software Solutions as a field sales pro!
✨Scout Out the Competition
Research potential competitors for NEC Software Solutions and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up NEC Software Solutions’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer – IT On‑Site 24/7 (London/S.E.)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at NEC Software Solutions, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at NEC Software Solutions, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at NEC Software Solutions.
How to prepare for a job interview at NEC Software Solutions
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that NEC Software Solutions offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in NEC Software Solutions but also helps you get a feel for whether you’d thrive in that environment.
