Public Safety Support Engineer — 24/7 Shift in Fareham

Public Safety Support Engineer — 24/7 Shift in Fareham

Fareham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
NEC Software Solutions

At a Glance

  • Tasks: Provide application and systems support for NEC Public Safety solutions, resolving incidents and troubleshooting.
  • Company: Join NEC Software Solutions, a leader in public safety technology.
  • Benefits: Enjoy 25 days of paid holiday and access to LinkedIn Learning.
  • Other info: Work in a dynamic 24/7 shift pattern with opportunities for growth.
  • Why this job: Make a difference in public safety while developing your skills in a supportive environment.
  • Qualifications: Proficiency in Microsoft Business Applications and strong problem-solving skills required.

The predicted salary is between 30000 - 40000 £ per year.

NEC Software Solutions is seeking a Support Consultant in Fareham to provide application and systems support for NEC Public Safety solutions. The role involves incident resolution, troubleshooting, and collaboration with users and development teams.

Ideal candidates will have proficiency in Microsoft Business Applications and strong problem-solving skills. The position includes a 24/7 shift pattern and offers a comprehensive benefits package including 25 days of paid holiday and access to LinkedIn Learning.

Public Safety Support Engineer — 24/7 Shift in Fareham employer: NEC Software Solutions

NEC Software Solutions is an excellent employer, offering a dynamic work environment in Fareham where innovation meets public safety. With a strong focus on employee growth through access to LinkedIn Learning and a comprehensive benefits package including 25 days of paid holiday, we foster a culture of collaboration and support that empowers our team to excel in their roles. Join us to be part of a dedicated team that values your contributions and prioritises your professional development.

NEC Software Solutions

Contact Details:

NEC Software Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Public Safety Support Engineer — 24/7 Shift in Fareham

Tip Number 1

Network like a pro! Reach out to current or former employees at NEC Software Solutions on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

Tip Number 2

Prepare for the interview by brushing up on your problem-solving skills. Think of real-life examples where you’ve resolved issues, especially in tech or support roles. We want to show them we can handle those tricky situations!

Tip Number 3

Don’t forget to highlight your Microsoft Business Applications experience during interviews. We need to make it clear that we’re not just familiar with them, but that we can use them effectively in a public safety context.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we can tailor our CVs and cover letters to match what NEC is looking for, making us stand out from the crowd.

We think you need these skills to ace Public Safety Support Engineer — 24/7 Shift in Fareham

Application Support
Systems Support
Incident Resolution
Troubleshooting
Collaboration
Microsoft Business Applications
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Microsoft Business Applications and any relevant problem-solving skills. We want to see how your background fits the Public Safety Support Engineer role, so don’t hold back!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about public safety solutions and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!

Showcase Your Troubleshooting Skills:In your application, give examples of how you've tackled tricky problems in the past. We’re looking for candidates who can think on their feet, so share those success stories that demonstrate your knack for incident resolution.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at NEC Software Solutions

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft Business Applications. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you've solved problems using them.

Show Off Your Problem-Solving Skills

Prepare to share stories that highlight your troubleshooting abilities. Think of a time when you resolved a tricky incident or collaborated with a team to fix an issue. This will demonstrate your capability to handle the demands of a 24/7 shift.

Understand the Public Safety Sector

Familiarise yourself with NEC's Public Safety solutions and the challenges faced in this field. Showing that you understand the context of the role will impress the interviewers and show your genuine interest in the position.

Ask Insightful Questions

Prepare some thoughtful questions about the role and the team dynamics. Inquire about the types of incidents you might encounter or how the collaboration between users and development teams works. This shows you're engaged and thinking ahead.