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- Tasks: Support NEC Public Safety solutions by investigating incidents and troubleshooting issues.
- Company: Leading tech provider in Fareham with a focus on public safety.
- Benefits: Competitive benefits and a supportive work environment.
- Why this job: Join a dedicated team making a difference in public safety services.
- Qualifications: Strong customer service skills and proficiency in Microsoft applications.
- Other info: 24/7 rotating shifts with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology provider in Fareham is looking for a Support Consultant to join their dedicated team supporting NEC Public Safety solutions. You will handle incident investigation, troubleshooting, and provide technical support to users.
The ideal candidate should possess strong customer service skills and proficiency in Microsoft applications. This role involves a 24/7 rotating shift pattern, contributing to essential public services. Competitive benefits and a supportive work environment are offered.
Public Safety Support Consultant — 24/7 Shift Specialist in Fareham employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Safety Support Consultant — 24/7 Shift Specialist in Fareham
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be troubleshooting and providing support, make sure you can confidently discuss your experience with NEC Public Safety solutions and Microsoft applications.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past where you’ve gone above and beyond to help someone. This will demonstrate that you’re the right fit for a role focused on supporting users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Public Safety Support Consultant — 24/7 Shift Specialist in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience with technical support. We want to see how you can contribute to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about public safety solutions and how your skills align with the role. We love seeing genuine enthusiasm for what we do.
Showcase Your Technical Skills: Since this role involves troubleshooting and supporting NEC Public Safety solutions, make sure to mention your proficiency in Microsoft applications and any other relevant tech skills. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at NEC Software Solutions
✨Know Your Tech
Make sure you brush up on NEC Public Safety solutions and any relevant technologies. Familiarise yourself with common troubleshooting techniques and be ready to discuss how you've handled similar situations in the past.
✨Customer Service Focus
Since this role requires strong customer service skills, think of examples where you've gone above and beyond for a customer. Be prepared to explain how you would handle difficult situations or complaints effectively.
✨Shift Work Preparedness
Understand the demands of a 24/7 shift pattern. Be ready to discuss your flexibility and how you manage work-life balance. It’s important to show that you can thrive in a rotating shift environment.
✨Microsoft Proficiency
Brush up on your Microsoft applications skills, especially those relevant to support roles. Be prepared to demonstrate your proficiency and how you’ve used these tools to enhance your work efficiency.
