NEC Software Solutions is seeking a Client Services Manager to oversee service setup, transition to operation, and day-to-day delivery of contracted services for client accounts. You will coordinate with internal teams and stakeholders to ensure SLAs are met and act as the single point of contact for service delivery escalations.
The role requires strong ITIL/SIAM knowledge, relationship management at senior levels, and experience in outsourcing.
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Client Services Manager: ITIL/SIAM Delivery & Growth employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
