Please note, role can be remote or Hybrid, subject to Location.
Our Pre‑Sales Consultants work with our existing and potential clients in the social housing sector to ensure they understand all aspects of the NEC Housing platform and use it optimally.
Since 2018 we have invested over £61 m in NEC Housing and continue to invest £8.5 m annually, making it the preferred platform for housing providers.
In this role you will shape solutions, respond to tenders, create demonstrations, research and maintain knowledge of platform changes and act as a subject‑matter expert.
Key Responsibilities
- Shape the best approach and proposed use of the NEC Housing platform for each client based on their business requirements and architecture.
- Plan and manage demonstrations of the NEC Housing platform to prospects and current clients, tailoring presentations to client objectives.
- Liaise with sales teams to ensure a deep understanding of the client and provide pre‑ and post‑demonstration engagement.
- Assist with the production of bid responses, collaborating across NEC business units to deliver professional, accurate responses.
- Keep abreast of changes in NEC Housing, including new functionality and technical prerequisites through research and self‑sufficient training.
- Configure and maintain a demonstration version of the NEC Housing platform, updated with the latest features and business outcomes.
- Research and understand client organisations and audiences to ensure sessions are relevant and appropriate.
- Act as a subject‑matter expert for platform queries from sales colleagues.
- Liaise with Product Managers to provide client feedback and other relevant insights.
Essential Skills
- Proven pre‑sales experience or strong presentation capability with public sector customers or within a public sector organisation.
- Good working knowledge of the social housing sector.
- Experience of using and/or demonstrating an integrated housing management solution.
- Full UK Driving Licence (travel required).
Desirable Skills
- Knowledge of emerging requirements within the housing/local government market.
- Understanding of the local government/social housing environment, competitive landscape and market drivers.
- Experience interacting with and gathering information from high‑level managers and senior officers.
- Awareness of client retention and importance of customer satisfaction.
- Support for other teams in preparing written proposals.
- Support for the sales team pre‑ and post‑client demonstration/engagement.
- Understanding of wider solutions associated with housing management (document, asset, mobile and scheduling).
Personal Skills
- Works effectively on own initiative.
- Good time management and ability to meet tight deadlines.
- Strong command of the English language, both written and verbal.
- Team player with good communication skills.
- Excellent writing skills to explain technical concepts in layman's terms.
- Good technical understanding of IT systems.
- Absorbs new and complex information quickly.
- Effective relationship builder.
- Willingness to travel.
Eligibility and Offers
Candidates must be able to demonstrate a pre‑existing right to work and travel within the UK. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may be required.
Benefits
- Private Medical Cover funded by NEC (option to add family members at additional cost).
- 25 days paid holiday (option to buy/sell).
- 4× basic salary life assurance cover funded by NEC (option to increase cover at additional cost).
- A Group Pension Plan with employer contributions up to 8.5 %.
- A selection of flexible benefits.
