At a Glance
- Tasks: Join us in delivering mission-critical solutions for emergency services across the UK and beyond.
- Company: Be part of NEC Software Solutions, a global tech leader making a real difference.
- Benefits: Enjoy 25 days holiday, life assurance, pension plan, and flexible benefits tailored to you.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Make an impact by supporting vital public services and enhancing community safety.
- Qualifications: Experience in troubleshooting, Microsoft systems, and excellent customer service skills required.
The predicted salary is between 33075 - 40425 £ per year.
Company Description
Come join us and make a difference in the world! Discover more at www.necsws.com
Job Description
NO AGENCIES PLEASE. Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more.
As an Infrastructure Engineer, you will be helping us to deliver our solutions into live operational service for our suite of products across our entire customer portfolio. If you are looking for the next step in your career, what better than delivering mission critical solutions for the blue light emergency services market. Being part of a dedicated team deploying NEC Software Solutions (NEC SWS) into sites across the UK, Ireland, Europe and beyond.
What you will be doing:
- Build, commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products solutions into our customer environments or Hosted Data Centres.
- Fault finding our product suite of solution/s at both hardware and software levels.
- Create, review and update NEC Engineering documentation, for example workplans, work instructions and technical guides.
- Work professionally in liaison with several internal teams to coordinate various activities and gather/provide information required to complete the tasks at hand.
- Work from a variety of locations as demand requires, including extensive travel and overnight stays.
- Engage in extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction/service.
- Work both in a team and potentially autonomously where projects dictate a limited engineering requirement.
- Follow and adhere to NEC Software Solutions outlined process & procedures.
- Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.
- Present a professional approach and attitude to all work undertaken.
- Promote a clean working environment.
- Adhere to all Health and Safety practices, rules and regulations.
Qualifications
Who are you?
- Experienced in troubleshooting and problem solving.
- A good understanding of Microsoft Active Directory/domain architecture.
- Proven experience of administering and working with Microsoft Windows 11, Windows Server up to 2022.
- Proven experience deploying Microsoft Windows and server Operating systems.
- Proven experience deploying Microsoft Windows Updates (WSUS).
- Working knowledge of MySQL/MSSQL (running backups, running queries, etc).
- Proven knowledge and experience of virtualisation environments (Hyper-V or VMware).
- MS Business Applications experience including Excel, Visio, Word.
- Excellent customer service skills.
- Proven experience working to ITIL best practices.
Additional Information
We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
- A Group Pension Plan.
- A selection of flexible benefits to suit your individual needs.
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Implementation Consultant in Chippenham employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Social Housing sector. With flexible hybrid and remote working options, employees enjoy a healthy work-life balance while having access to continuous professional development opportunities. Join us to be part of a forward-thinking team dedicated to creating impactful solutions that truly make a difference in communities across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant in Chippenham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what NEC Software Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges NEC Software Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at NEC Software Solutions!
✨Direct Apply to NEC Software Solutions
Let's not forget to apply directly through the NEC Software Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Implementation Consultant in Chippenham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at NEC Software Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at NEC Software Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at NEC Software Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
