At a Glance
- Tasks: Champion innovative products that make a real difference in public services.
- Company: Join NEC Software Solutions, a global tech leader transforming public sector services.
- Benefits: Enjoy private medical cover, generous holiday, and flexible benefits tailored to you.
- Other info: Hybrid working with excellent career growth and learning opportunities.
- Why this job: Make an impact by improving welfare and local government services for communities.
- Qualifications: Experience in UK public sector and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Come join us and make a difference in the world!
Job Description
Please note – This role is hybrid working from one of the NEC offices, but the successful candidate would be in the Bracknell office for the initial couple of weeks.
About the job
This job is situated within NEC Government which manages a diverse range of products. These products currently include NEC Revenues & Benefits and Citizen Access (online services).
As Product Manager you will be a product champion on one or more of these product areas, reporting to the business lead on a day-to-day basis and liaising with senior management with regards to new product areas.
What you will be up to
As Product Manager you will be responsible for:
- Liaison and communication with customers (and prospective customers) in respect of your products.
- Producing a roadmap for your products.
- Understanding the needs of users and wants of the customers for your products so that you can champion them during the delivery phases.
- Working across all areas associated with these products: business analysis, development, testing, support, technical authors, and pre-sales.
Your responsibilities:
As Product Manager you will be required to:
- Understand the current and future needs of our customers.
- Establish and document the detailed business requirements and/or user journeys for each deliverable.
- Specify market requirements for current and future products by conducting user research supported by ongoing visits to customers and potential customers.
- Assist in the setting of your product and service roadmaps and ensure that development priorities align to NEC commercial opportunity, customer needs and other market drivers.
- Act as the ‘product champion’ to relevant teams ensuring that they continue to focus on the delivery of product solutions that meet the needs of the marketplace.
- Undertake day to day management and administrative tasks.
- Provide support to sales via up-to-date product content, undertaking internal briefings and supporting responses to tenders.
- Provide regular product updates to support business strategy and decisions.
- Provide a point of contact for internal teams and customers for product enquiries.
- Write guides and other documentation for internal and external audiences.
Your experience:
Previous experience working within the UK Public Sector, with a good knowledge of local government services, specifically the area of Welfare Benefits with experience of system administration such as integration with other services such as the DWP and Document Management from a business and legislative perspective.
A good working knowledge of public sector organisations, where you have shown the ability to understand legal, commercial, and technical literature and communicate this clearly to other team members.
A basic understanding of system administration and technical integration such as setting up and running batch processes within a software solution.
Excellent inter-personal and communications skills capable of exploring and articulating complex concepts across the various stakeholders of any project.
Some knowledge of the end-to-end software development lifecycle.
Knowledge of a system or solution used by local authorities.
The ability to liaise and communicate with customers; information gathering, presentations, dispute resolution etc.
Flexible, adaptable and used to working in an environment where solutions need to be delivered in challenging timeframes.
Additional Information
We are proud of the benefits we offer employees of NEC Software Solutions:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A fantastic selection of flexible benefits to suit your individual needs.
- We are an employer who cares, we have an invaluable employee assistance programme which can help in every area of your life.
- All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Public Sector Product Manager – Welfare & Local Government in Bracknell employer: NEC Software Solutions
At NEC Software Solutions, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits including private medical cover, generous holiday allowances, and access to over 15,000 LinkedIn Learning courses, we empower our team members to thrive both personally and professionally. Located in Bracknell, our hybrid working model allows for flexibility while contributing to meaningful projects that enhance public services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Public Sector Product Manager – Welfare & Local Government in Bracknell
✨Tip Number 1
Network like a pro! Reach out to people in the public sector, especially those who work at NEC or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding our products inside out. Dive into NEC Revenues & Benefits and Citizen Access. The more you know, the better you can showcase how you can contribute as a Product Manager.
✨Tip Number 3
Practice your communication skills! As a Product Manager, you'll need to articulate complex ideas clearly. Try explaining your thoughts on product management to a friend or family member to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at NEC Software Solutions.
We think you need these skills to ace Public Sector Product Manager – Welfare & Local Government in Bracknell
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Public Sector Product Manager role. Highlight your experience in local government services and how it aligns with our mission at NEC Software Solutions.
Showcase Your Communication Skills:Since this role involves liaising with customers and internal teams, demonstrate your excellent communication skills. Use clear examples in your application that show how you've effectively communicated complex concepts in the past.
Highlight Relevant Experience:Don’t forget to mention any previous experience you have in the UK Public Sector, especially related to Welfare Benefits. This will help us see how you can hit the ground running in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference!
How to prepare for a job interview at NEC Software Solutions
✨Know Your Products Inside Out
As a Public Sector Product Manager, it's crucial to have a deep understanding of the products you'll be managing. Research NEC Revenues & Benefits and Citizen Access thoroughly. Be prepared to discuss how these products meet customer needs and how you can champion them effectively.
✨Showcase Your Communication Skills
You'll need to liaise with various stakeholders, so demonstrate your excellent communication skills during the interview. Prepare examples of how you've successfully communicated complex concepts in previous roles, especially in the public sector context.
✨Understand User Needs
Highlight your experience in user research and understanding customer requirements. Be ready to discuss how you've gathered insights from users in the past and how that informed product development. This will show your ability to align product roadmaps with market demands.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of examples where you've had to deliver solutions under tight deadlines or navigate challenges in a public sector environment. This will showcase your flexibility and readiness for the role.
