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- Tasks: Guide clients in implementing NEC Housing systems and deliver engaging training sessions.
- Company: Join NEC Software Solutions, a leader in tech for public services.
- Benefits: Enjoy private medical cover, generous holiday, and access to LinkedIn Learning.
- Why this job: Make a real impact in social housing while developing your skills.
- Qualifications: Expertise in housing management software and strong training delivery skills.
- Other info: Flexible remote work options and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Come join us and make a difference in the world! Discover more at www.necsws.com
Please note - this role can be remote or hybrid, subject to location.
Responsibilities
- Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice / Homelessness, with a focus on system configuration and build.
- Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system.
- Provide excellent advice and best practice to current customers using NEC Housing.
- Ensure that consultancy and training activities consistently achieve positive customer feedback.
- Create and maintain training courses, user guides, and solution design manuals for customers and internal teams.
- Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences.
- Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy.
- Be flexible and available for occasional UK travel to customer or company sites when required.
Qualifications
Essential:
- In-depth expertise in Allocations and Homelessness processes using Housing Management Software.
- Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build.
- Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences.
- Strong communication and presentation skills, with the ability to simplify complex concepts for end users.
- Proficiency in creating and maintaining training materials, including courses and solution design manuals.
- Ability to manage multiple projects once proficient with our system.
Desirable:
- Experience in creating, configuring, and implementing wider NEC Housing system modules.
- Familiarity with adult learning principles and training delivery best practices.
Additional Information
We pride ourselves in offering an excellent benefits package, including an above-average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy / sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
Who We Are
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Implementation and Training Consultant - Housing in Birmingham employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation and Training Consultant - Housing in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at NEC Software Solutions on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Implementation and Training Consultant role.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of Allocations and Homelessness processes. We want to see that you can simplify complex concepts, so practice explaining these topics in a clear and engaging way.
✨Tip Number 3
Show off your training skills! If you get the chance, create a mini-training session on a relevant topic and present it to someone. This will help you demonstrate your ability to deliver effective training sessions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at NEC Software Solutions.
We think you need these skills to ace Implementation and Training Consultant - Housing in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Housing Management Software, especially in Allocations and Homelessness. We want to see how your skills align with what we do!
Show Off Your Training Skills: Since this role involves delivering training sessions, share examples of your past training experiences. Let us know how you’ve made complex topics easy to understand for different audiences.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key achievements that relate to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NEC Software Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of Allocations and Homelessness processes using Housing Management Software. Familiarise yourself with the NEC Housing system modules, especially those you'll be implementing. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Training Skills
Prepare to demonstrate your ability to deliver engaging training sessions. Think of examples from your past experiences where you successfully trained users or simplified complex concepts. Be ready to discuss how you adapt your delivery style to suit different audiences, as this is key for the role.
✨Bring Your Best Practice Ideas
Research best practices in consultancy and training within the housing sector. Be prepared to share your thoughts on how you would ensure positive customer feedback and maintain high-quality training materials. This shows that you're proactive and committed to excellence.
✨Be Ready for Flexibility
Since the role may involve occasional travel and remote work, be prepared to discuss your flexibility. Share any relevant experiences where you've adapted to changing circumstances or worked effectively in a hybrid environment. This will highlight your readiness to meet the job's demands.
