At a Glance
- Tasks: Support clients by resolving technical issues and ensuring system reliability.
- Company: Leading tech solutions provider in the UK with a focus on housing software.
- Benefits: Flexible remote work, private medical cover, and generous holiday options.
- Why this job: Join a dynamic team and enhance customer service in the housing sector.
- Qualifications: Experience with NEC Housing systems and strong customer service skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A technology solutions provider in the UK seeks a Product Support Administrator to enhance customer service for its housing sector software. You will support clients by resolving technical issues and ensuring system reliability.
Ideal candidates have experience with NEC Housing systems and strong customer service skills.
The role offers flexible remote working and benefits such as private medical cover and generous holiday options.
Remote Housing Systems Support Specialist employer: NEC Software Solutions (India)
Contact Detail:
NEC Software Solutions (India) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Housing Systems Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the housing tech sector on LinkedIn or other platforms. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you've got experience with NEC Housing systems, make sure to highlight that in conversations. Share specific examples of how you've resolved technical issues in the past.
✨Tip Number 3
Prepare for those interviews! Research common questions for support roles and practice your answers. We want you to feel confident when discussing how you can enhance customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Housing Systems Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with NEC Housing systems and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting clients in the housing sector and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved technical issues in the past. We’re looking for candidates who can think on their feet and ensure system reliability, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your NEC Housing Systems
Make sure you brush up on your knowledge of NEC Housing systems before the interview. Familiarise yourself with common technical issues and solutions, as well as any recent updates or features. This will show that you're proactive and ready to tackle challenges head-on.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your communication skills and how you ensure client satisfaction. Remember, this role is all about enhancing customer service, so let your passion for helping others shine through!
✨Understand the Company’s Values
Research the technology solutions provider and understand their mission and values. Tailor your responses to align with what they stand for, especially in the housing sector. This will demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.