NEC Software Solutions is seeking a Senior Support Consultant to lead 2nd line software support, manage major incidents, and own planned maintenance within a mature ITIL environment. You will mentor peers, coordinate cross-team investigations, and drive continuous improvement while delivering high-quality customer service.
You will act as a subject matter champion for new products, functionality, and onboarding activities, ensuring knowledge sharing and effective collaboration with Development,
#J-18808-Ljbffr
Senior Support Consultant: Incident Leader & Mentor in Nottingham employer: NEC Software Solutions (India)
At NEC Software Solutions, we are dedicated to making a meaningful impact in the world while providing our employees with an exceptional work environment. With a strong focus on employee growth, we offer extensive benefits including private medical cover, generous pension contributions, and access to over 15,000 LinkedIn Learning courses. Our inclusive culture and commitment to flexibility ensure that every team member can thrive, whether working remotely or in a hybrid setting.
Contact Details:
NEC Software Solutions (India) Recruitment Team
