Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead user research projects and collaborate with diverse teams to enhance user experiences.
- Company: Join NEC Digital Studio, a people-first digital studio making a real impact.
- Benefits: Enjoy private medical cover, generous holiday, personal learning budget, and flexible benefits.
- Why this job: Make a difference in public services while growing your skills in a supportive environment.
- Qualifications: Degree or relevant experience in User Research, ideally with public sector exposure.
- Other info: Hybrid role with opportunities for professional development and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About NEC Software Solutions
NEC Software Solutions, part of global tech giant NEC Corporation, partners with governments, hospitals, and the public sector to create human‑centred digital services. We help organisations improve customer experience, speed up treatments and respond to emergencies.
Position: User Researcher
Location: Hybrid – 50% studio attendance and occasional travel.
Salary: £39,000 – £45,000 per annum.
Responsibilities
- Plan, facilitate and lead user research activities across multidisciplinary teams.
- Champion user‑centred design (UCD) approach and progress inclusive, sustainable design practices.
- Support new business by spotting opportunities, aiding proposals and pitches.
- Collaborate with Service Design and Digital teams to develop user journeys, stories and needs.
- Produce high‑quality research findings, written reports and insights for stakeholders.
- Work with public‑sector clients to apply Government Digital Service (GDS) standards.
- Manage your own time and budget on client and internal projects.
Qualifications & Skills
- Degree or professional experience relevant to User Research.
- Proven experience leading user research in multidisciplinary, public‑sector settings.
- Inclusive, ethical research practice with awareness of accessibility needs.
- Strong facilitation skills across interviews, usability testing, and co‑analysis sessions.
- Experience synthesising data into user journeys, stories and actionable insights.
- Excellent written and verbal communication; able to share findings clearly.
- Self‑motivated and autonomous, with strong time‑management abilities.
- Eligibility for UK Security Clearance (SC).
Benefits
- Private medical cover (option for family members).
- 25 days paid holiday plus holiday buy/sell options.
- Life assurance covering up to 4Ă— basic salary.
- A group pension plan with employer contributions up to 8.5%.
- Annual team and company away‑days; give‑back days.
- Personal learning budget of ÂŁ200 per year.
- Free access to LinkedIn Learning for all staff.
- Flexible benefits as suited to individual needs.
Other Information
- Hybrid role – 50% studio attendance, expect occasional travel.
- Must hold valid UK right to work, travel and meet documentary evidence requirements.
- Offers subject to satisfactory vetting, references and occupational health checks.
- Disclosure Barring Service (DBS) check may be required.
Equal Opportunity Statement
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Application Materials
- Curriculum Vitae (CV)
- Cover Letter – explain fit for the role and why you want to work for NEC Digital Studio (max 1 000 words).
- Presentation (no more than 5 pages) on a project or process you led, demonstrating your qualifications.
#J-18808-Ljbffr
Mid level User Researcher employer: NEC Software Solutions (India)
Contact Detail:
NEC Software Solutions (India) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid level User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meet-ups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio, make sure it’s up-to-date and highlights your best user research projects. Bring it along to interviews to give us a tangible sense of your work.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can demonstrate your experience with multidisciplinary teams and inclusive research. We want to hear about your real-life examples that showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you’re genuinely interested in the role.
We think you need these skills to ace Mid level User Researcher
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to explain why you're the perfect fit for the Mid-level User Researcher role and what excites you about working with us at NEC Digital Studio. Keep it engaging and under 1000 words!
Showcase Your Project Experience: When preparing your presentation, pick a project that highlights your skills in user research. Frame the context, the challenges you faced, and how you tackled them. We want to see your thought process and the impact of your work!
Tailor Your CV: Make sure your CV reflects your relevant experience and skills related to user research. Highlight any work you've done in multidisciplinary teams or public sector projects, as this will resonate with us and our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies and be ready to discuss specific projects you've led. Highlight how you’ve applied user-centred design principles in your work, especially in public sector projects, as this will resonate with the interviewers.
✨Showcase Your Collaboration Skills
Since you'll be working with multidisciplinary teams, prepare examples that demonstrate your ability to collaborate effectively. Talk about how you’ve facilitated sessions or worked alongside service designers and developers to achieve project goals.
✨Prepare for Ethical Considerations
Given the emphasis on inclusive research, be ready to discuss how you ensure ethical practices in your research. Share experiences where you identified accessibility needs and made adjustments to accommodate diverse user groups.
✨Craft a Compelling Presentation
You’ll need to present a project during the interview, so make it engaging! Focus on the context, challenges, and results of your project. Use visuals if possible, and practice explaining your process clearly to keep the interviewers engaged.
