Team Leader - Diabetic Eye Screening in London

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The Team Leader is responsible for the clinical activities of the screening programme, ensuring robust rota management, screening and grading capacity planning, first line management of service staff and oversight of service performance and processes.

Responsibilities:

• The Team Leader will monitor staff performance, training and competency, as well as the service's equipment and facilities.
• Responsible for day to day operational management and clinic appointment booking, working with a wide range of stakeholders, particularly liaising with GP and Medical Centre managers.
• Ensure the programme is delivered in line with national standards, providing an excellent screening service with the aim of reducing new blindness due to diabetic retinopathy.

Job dimensions:

• Support the Programme Manager to achieve service objectives, KPIs and demand and capacity planning.
• Undertake RDS, DS and SLB clinics as required and be trained up to the required levels.
• Manage the team in South West London.
• Ensure all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is disposed of securely in line with Data Protection Act and Caldicott Principles.
• Maintain compliance with policy documents, audits and office legislative compliance documentation accessible for inspection at all times.
• Maintain safe, risk-free working practices and environment in compliance with local and organisational policies and protocols.

Qualifications:

• Successful completion of Health Screening Diploma (or City & Guilds) qualification.
• Evidence of continued professional development (CPD).
• Management experience including performance management of teams and individuals alongside experience in diabetic eye screening, healthcare or other people/patient focused services.
• Ability to show initiative, prioritise tasks and use problem-solving skills largely unsupervised, sometimes under pressure.
• Effective communication skills both written and oral within a multidisciplinary team and with diabetic patients in a calm, sensitive and reassuring way.
• Ability to work successfully across professional organisations and with a multitude of stakeholders.
• IT literate with knowledge of information governance.
• Willingness to partake in development opportunities.
• May be required to undertake other duties commensurate with their role/experience in agreement with the post holder.
• A full driving licence and preferably own transport to travel to health centres, GP practices and other places of work within the programme area.
• Willing and able to run all aspects of RDS and DS clinics and to grade at all levels, with proven high sensitivity and specificity.
• This role is exempt from the Rehabilitation of Offenders Act 1974. Successful applicants will be required to provide full details of any previous cautions and convictions and undertake an enhanced disclosure with the Disclosure & Barring Service upon entry and thereafter every 3 years.

Additional Information:

• We are proud of the benefits we offer employees of NEC Software Solutions.
• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
• 25 days paid holiday with the option to buy/sell.
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
• A fantastic selection of flexible benefits to suit your individual needs.
• An invaluable employee assistance programme which can help in every area of your life.
• All colleagues get free access to LinkedIn Learning with over 15,000 courses covering a huge breadth of subjects.
• Candidates must demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• NEC is an equal opportunities employer, welcoming applications from all communities.

NEC Care, part of the NEC Health division, delivers the national diabetic eye screening programme. Our mission, vision and values are to provide people-centric services that aim to improve the health and wellbeing of those we serve by working to achieve excellence in service delivery.