Sales Account Manager - Government in Grimsby

We are looking for a motivated and detail-oriented Junior Account Manager to support our sales and account management team. This role is ideal for someone with a couple of years of sales experience who has a solid foundation but is eager to develop their skills in client relationship management, strategic selling, and account growth. As a Junior Account Manager, you will help manage existing client accounts, support senior team members, and gradually take ownership of your own accounts as you grow in the role.

Please Note - Role can be Hybrid or Remote, Subject to Location.

Responsibilities

• Support the management of assigned client accounts and build strong, professional relationships
• Assist in identifying client needs and recommending appropriate products or services
• Prepare quotes, proposals, and sales documentation
• Track account activity, sales performance, and client communications using CRM
• Coordinate with internal teams (sales, marketing, operations, finance) to ensure smooth account delivery
• Handle client inquiries and resolve basic issues in a timely and professional manner
• Attend client meetings and calls alongside senior account managers and sales management
• Help identify upselling and cross-selling opportunities within existing accounts
• Continuously learn product knowledge, sales techniques, and account management best practices

Criteria

• Integrity
• Curiosity
• Willingness to learn
• Commercial awareness
• Numeracy skills
• Teamwork
• Tenacity
• Attention to detail
• Customer skills
• Organised

Qualifications

• Some experience in sales, customer service, or account support
• Strong communication and interpersonal skills
• Basic understanding of sales processes and customer relationship management
• Comfortable working with targets and performance metrics
• Good organizational skills and attention to detail
• Proficiency in Microsoft Office, CRM systems
• Understanding of SAAS, IAAS and cloud solutions
• Understanding of Local government and the solutions they use/require
• Basic presentation or proposal-writing experience

Benefits

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Other Information

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required along with further vetting checks like SC and NPPV3.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are

We’re NEC Software Solutions (part of global tech giant NEC Corporation). Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people and test the hearing of newborn babies. We work with governments, hospitals, police forces, housing providers, local authorities and more to help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.