At a Glance
- Tasks: Resolve complex support issues and guide customers in a dynamic housing team.
- Company: Leading software service provider with a commitment to community impact.
- Benefits: Remote work options, professional growth opportunities, and a variety of employee benefits.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Strong SQL skills and experience in application support required.
- Other info: Join a collaborative team dedicated to making a difference.
The predicted salary is between 36000 - 60000 £ per year.
A leading software service provider is seeking a Senior Support Consultant to join their Housing Team in the UK. This role offers remote or hybrid options and requires strong SQL skills alongside experience in application support.
You will be responsible for:
- Resolving complex support issues
- Providing guidance to customers
- Developing technical documentation
Join a team committed to making a positive impact on the community, with opportunities for professional growth and a variety of employee benefits.
Remote Housing Support Lead — SQL & ITIL Expert in Grimsby employer: NEC Software Solutions (India)
Contact Detail:
NEC Software Solutions (India) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Housing Support Lead — SQL & ITIL Expert in Grimsby
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Housing Team on LinkedIn. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Show off your SQL skills! Prepare for potential technical assessments by brushing up on your SQL knowledge. We recommend practising common queries and troubleshooting scenarios that could come up during interviews.
✨Tip Number 3
Be ready to discuss real-life examples! Think of specific situations where you've resolved complex support issues or provided exceptional customer guidance. We want to hear your stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and making a positive impact.
We think you need these skills to ace Remote Housing Support Lead — SQL & ITIL Expert in Grimsby
Some tips for your application 🫡
Show Off Your SQL Skills: Make sure to highlight your SQL expertise in your application. We want to see how you've used SQL in past roles, especially in resolving complex issues. Don't hold back on sharing specific examples!
Tailor Your Application: Take a moment to customise your application for this role. Mention your experience in application support and how it aligns with the responsibilities of the Housing Support Lead. We love seeing candidates who take the time to connect their skills to our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to discuss complex queries and how you've used SQL in past roles. Practising some common SQL problems can really help you stand out.
✨Familiarise Yourself with ITIL Principles
Since this role requires ITIL expertise, take some time to review the key principles and processes. Be ready to share examples of how you've applied ITIL in your previous work, especially in application support scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've resolved complex support issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking and customer service skills.
✨Research the Company Culture
Understanding the company's commitment to community impact is crucial. Be ready to discuss how your values align with theirs and how you can contribute to their mission. This shows you're not just looking for a job, but a place where you can make a difference.