At a Glance
- Tasks: Support clients using our Registries platform for real-world evidence and data analytics.
- Company: Join NEC Software Solutions, a leader in healthcare technology making a real-world impact.
- Benefits: Enjoy private medical cover, generous holiday, and access to LinkedIn Learning courses.
- Other info: Opportunity for career growth and potential transition to a permanent role.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Experience in customer-facing roles within SaaS or healthcare tech is essential.
The predicted salary is between 40500 - 49500 £ per year.
Company Description
Come join us and make a difference in the world!
Company Description
Come join us and make a difference in the world!
Discover more at www. necsws. com
Job Description
We are seeking a Real-World Evidence Specialist to join our growing healthcare technology team, supporting clients who use our Registries Saa S platform for real-world evidence, data analytics, and clinical outcomes.
In this role, you will partner with clients throughout their journey — from initial engagement and solution scoping, through implementation, adoption, and long-term success.
You will work closely with Sales, Product, and Data teams to ensure our technology delivers measurable impact in research, outcomes, and healthcare improvement.
This position is ideal for someone with a blend of technical aptitude, healthcare knowledge, and commercial awareness — comfortable discussing both data governance and the business case for digital transformation in healthcare.
The role is to cover maternity leave within the team, although a move to a permanent position may be possible in the future.
- Customer Success
- Own customer onboarding and implementation support for new RWE customers.
- Develop Customer Success Plans for assigned accounts.
- Build trusted relationships with registry teams, clinicians, researchers and commercial customers.
- Conduct regular customer review meetings.
- Monitor customer adoption and identify opportunities to increase utilisation.
- Deliver customer training sessions and webinars.
- Ensure customers realise measurable value from NEC solutions.
- Act as first point of escalation for customer issues relating to RWE capability and best practice.
- Capture customer feedback and work with Product Management to improve the platform.
- RWE Subject Matter Expertise
- Provide practical guidance on RWE methodologies and registry best practice.
- Support customers in understanding how registry data can be used for research, quality improvement and evidence generation.
- Ensure clients’ activities within the platform align with information governance, GDPR, and data-handling standards.
- Maintain awareness of developments within the RWE landscape.
- Produce educational material and best-practice guidance.
- Deliver internal knowledge sharing sessions where appropriate.
- Pre-sales & Commercial Support
- Support Sales with customer presentations and demonstrations.
- Contribute to bids, tenders and proposals.
- Assist in developing customer case studies and success stories.
- Provide RWE input into commercial discussions.
- Support customer reference activities.
- Internal Collaboration
- Work closely with Product Management to relay customer feedback.
- Collaborate with Consultancy and Project Management teams during implementations.
- Support Marketing with webinars, conferences and educational content.
- Work with Data Science and Development teams to communicate customer requirements.
Qualifications
Skills & Experience
Essential
- Previous experience in a customer facing role, Account Management, or Implementation within a Saa S or healthcare technology company.
- Experience working with real-world data (RWD), registries, clinical outcomes, or life sciences / Med Tech analytics.
- Strong communication and stakeholder engagement skills — comfortable working with clinicians, data managers, and IT specialists.
- Understanding of data governance, information security, and compliance frameworks relevant to health data.
- Track record of driving customer adoption and measurable value from software products.
Desirable
- Customer Success or Account Management experience.
- Saa S healthcare technology experience.
- Knowledge of NHS data, registries or national audits.
- Experience supporting commercial bids or tenders.
- Familiarity with information governance and GDPR.
- Soft Skills
- Strong analytical and problem-solving skills.
- Excellent presentation and communication skills, working with minimal direction
- Excellent people and management skills to interact with colleagues, customers and partner organisations – with experience collaborating with multiple stakeholders
- Passion for developing and maintaining strong collaborative relationships with key partners and stakeholders based on in-depth understanding of stakeholder needs and strategic focus
- Able to work well under pressure with fixed deadlines such as bid response dates or customer implementation timelines.
- Ability to work independently.
- Creative and overall strong problem solver who is a subject matter expert.
- Inspires confidence and establishes processes conducive to teammate and company growth.
- Continuously seeking to enhancing standards through expansion of knowledge and training.
- Support teamwork to swiftly and efficiently solve problems for customers
- Able to speak out, challenge conventional thinking, and stand up for ideas.
- Key Performance Indicators (KPIs)
- Customer Satisfaction (CSAT)
- Customer adoption and platform utilisation
- Successful onboarding of new customers
- Customer retention
- Training delivered
- Positive customer feedback
- Bid support contribution
- Internal stakeholder satisfaction
- Additional Information
Benefits
We pride ourselves in offering an excellent benefits package, including an above average pension scheme.
- When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to Linked In Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
- Other Information
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us.
We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of global tech giant NEC Corporation).
While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more.
We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way.
The more we do, the more our customers can do for others.
And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
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Real-World Evidence (RWE) Specialist – Healthcare Registries (Maternity Cover) in Grimsby employer: NEC Software Solutions (India)
NEC Software Solutions (India) is an excellent employer for aspiring software developers, offering a unique opportunity to gain hands-on experience while contributing to vital government services. With a strong focus on employee growth through structured training and access to extensive learning resources, the company fosters a supportive work culture that values innovation and community impact. Additionally, the generous benefits package, including 25 days of paid holiday, ensures a healthy work-life balance for all apprentices.
Contact Details:
NEC Software Solutions (India) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Real-World Evidence (RWE) Specialist – Healthcare Registries (Maternity Cover) in Grimsby
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like NEC Software Solutions (India).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at NEC Software Solutions (India).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like NEC Software Solutions (India), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Real-World Evidence (RWE) Specialist – Healthcare Registries (Maternity Cover) in Grimsby
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at NEC Software Solutions (India).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at NEC Software Solutions (India).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to NEC Software Solutions (India). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at NEC Software Solutions (India). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at NEC Software Solutions (India)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research NEC Software Solutions (India)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
