At a Glance
- Tasks: Champion innovative products for local government, ensuring they meet user needs and market demands.
- Company: Join NEC Government, a leader in public sector solutions with a focus on collaboration.
- Benefits: Enjoy private medical cover, 25 days holiday, and flexible benefits tailored to you.
- Other info: Inclusive workplace committed to equal opportunities and personal growth.
- Why this job: Make a real difference in local communities while developing your career in a dynamic environment.
- Qualifications: Experience in UK public sector and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
This role is situated within NEC Government which manages a diverse range of products. These products currently include NEC Revenues & Benefits and Citizen Access (online services). As Product Manager you will be a product champion on one or more of these product areas, reporting to the business lead on a day‑to‑day basis and liaising with senior management with regards to new product areas.
Key Responsibilities
- Liaise and communicate with customers and prospective customers regarding your products.
- Produce a roadmap for your products.
- Understand the needs of users and the wants of the customers for your products so that you can champion them during the delivery phases.
- Work across all areas associated with these products: business analysis, development, testing, support, technical authors, and pre‑sales.
- Understand current and future needs of customers.
- Establish and document detailed business requirements and/or user journeys for each deliverable.
- Specify market requirements by conducting user research and ongoing visits to customers.
- Assist in setting product and service roadmaps and ensure development priorities align to commercial opportunities, customer needs and market drivers.
- Act as the product champion to relevant teams to ensure focus on delivering product solutions that meet marketplace needs.
- Undertake day‑to‑day management and administrative tasks.
- Provide support to sales with up‑to‑date product content, internal briefings, and tender responses.
- Provide regular product updates to support business strategy and decisions.
- Serve as a point of contact for internal teams and customers for product enquiries.
- Write guides and other documentation for internal and external audiences.
Required Experience and Skills
- Previous experience working within the UK Public Sector, with strong knowledge of local government services, specifically Welfare Benefits, and system administration such as integration with DWP and document management.
- Good working knowledge of public sector organisations and ability to understand legal, commercial, and technical literature.
- Basic understanding of system administration and technical integration, such as setting up and running batch processes.
- Excellent interpersonal and communication skills, capable of exploring and articulating complex concepts across stakeholders.
- Some knowledge of the end‑to‑end software development lifecycle.
- Knowledge of a system or solution used by local authorities.
- Ability to liaise and communicate with customers, including information gathering, presentations, and dispute resolution.
- Flexible and adaptable, able to work in an environment with challenging timeframes.
Benefits
- Private medical cover funded by NEC for employees (optional family coverage).
- 25 days paid holiday with option to buy/sell.
- Basic salary life assurance cover funded by NEC.
- Group pension plan with employer contributions up to 8.5 %.
- Flexible benefits to suit individual needs.
- Employee assistance programme available.
- Free access to LinkedIn Learning for all colleagues.
Other Information
- Candidates must demonstrate a pre‑existing right to work and travel within the UK, with documentary evidence.
- All offers are subject to satisfactory vetting and reference checks.
- Depending on the role, a Disclosure Barring Service (DBS) check may be required.
Equal Opportunity
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We are committed to ensuring an inclusive and accommodating experience for all candidates, and welcome reasonable adjustments or accessibility needs.
Product Manager - Local Government (Benefits & Integration) in Grimsby employer: NEC Software Solutions (India)
NEC Government is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. With benefits like private medical cover, generous holiday allowances, and access to LinkedIn Learning, employees are empowered to develop their skills while contributing to meaningful projects that impact local communities. Located in the heart of the UK public sector, this role provides a unique opportunity to champion products that enhance local government services, making a tangible difference in people's lives.
Contact Details:
NEC Software Solutions (India) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Local Government (Benefits & Integration) in Grimsby
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, especially those who work with products similar to what you're interested in. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your product knowledge! When you get the chance to speak with potential employers, make sure to highlight your understanding of local government services and how they relate to the products you’ll be managing. It’ll set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to product management and local government. Think about how you can demonstrate your experience with user research and stakeholder communication. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Manager - Local Government (Benefits & Integration) in Grimsby
Some tips for your application 🫡
Know Your Products:Before you start writing your application, make sure you understand the products you'll be managing. Dive into NEC Revenues & Benefits and Citizen Access to get a feel for what they do and how they impact local government services.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience with local government services and system administration. Show us how your skills align with the role of Product Manager.
Showcase Your Communication Skills:As a Product Manager, you'll need to communicate effectively with various stakeholders. Use your application to demonstrate your interpersonal skills and ability to articulate complex concepts clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you're serious about joining our team!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your Products Inside Out
Before the interview, make sure you thoroughly understand the products you'll be managing, like NEC Revenues & Benefits and Citizen Access. Familiarise yourself with their features, benefits, and how they integrate with local government services. This will help you confidently discuss how you can champion these products.
✨Understand User Needs
Dive deep into understanding the needs of users and customers. Research common pain points in local government services and think about how your experience can address these issues. Be ready to share examples of how you've gathered user feedback and translated it into actionable product improvements.
✨Showcase Your Communication Skills
As a Product Manager, you'll need to liaise with various stakeholders. Prepare to demonstrate your excellent interpersonal and communication skills during the interview. Think of specific instances where you've successfully communicated complex concepts or resolved disputes, as this will highlight your ability to navigate challenging conversations.
✨Be Ready for Technical Questions
Brush up on your knowledge of system administration and technical integration, especially related to local authorities. Expect questions about the end-to-end software development lifecycle and be prepared to discuss how you would manage product roadmaps and align them with customer needs and market drivers.
