Product Manager in Grimsby

Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing community. We’ve invested significantly in our assets, property compliance and repairs management solutions over recent years and seeing our customers achieve fantastic outcomes as a result. Financial and regulatory pressures are pushing customers towards investing in property improvements in more cost effective and innovative ways. We’re now looking to expand our team of Product Managers further, so that we can support our customers on their journey through the development of market-leading solutions.

We're looking for candidates with experience and deep understanding of the end-to-end property investment and maintenance journey for social housing providers, including knowledge of regulatory, legislative, and sector challenges. You’ll be part of a dynamic team focused on exceeding customer expectations, maximizing intellectual property, and revolutionising the sector. This is an excellent opportunity to champion and guide the future direction of our planned maintenance and property investment capabilities.

Through market assessment, consultation with new and existing customers and sector thought leaders, you’ll identify investment opportunities where you will lead on requirements decomposition, support of build and final test verification, produce clear documentation and run internal handover sessions.

• Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers.
• Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders.
• Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements.
• Define customer business needs and objectives, aligning to product strategy, to ensure that NEC Housing products and solutions meet or exceed customer/market expectations.
• Build business cases to define market uptake, pricing and margin analysis.
• Identify any 3rd party requirements to complete the user requirements.
• Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required.
• Define, manage and maintain the roadmap for your product area(s).
• Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required.
• Produce and deliver presentations for both customer and internal audiences.
• Support product launch activities.

• Experience in UK Social Housing, either as a customer or software solution provider.
• Experience of repairs in the social housing sector.
• Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget.
• Experience in gathering requirements, defining product enhancements, UI/UX design, and Agile new product development.
• Experience with housing management systems or related software.

• Excellent presentation and communication skills.
• Proven ability to build relationships and understand client perspectives.
• Effective time management and resource allocation.
• Strong decision-making skills.
• Full, valid UK/EC driving licence for travel.
• Experience in end-to-end product life cycle management.
• Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms.
• Proficiency in tools like Figma, JIRA.

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
• 25 days paid holiday with the option to buy/sell (FTE).
• 4 × basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
• A Group Pension Plan with employer contributions up to a maximum of 8.5%.
• A selection of flexible benefits to suit your individual needs.
• All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.