At a Glance
- Tasks: Engage with customers and process Council Tax and Recovery changes accurately.
- Company: Join NEC Software Solutions, a leader in Revenues & Benefits.
- Benefits: Enjoy hybrid work, competitive pay, and a supportive team environment.
- Other info: Flexible working options within 25 miles of our office.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong problem-solving skills and knowledge of Housing Benefits and Council Tax.
The predicted salary is between 30000 - 40000 £ per year.
NEC Software Solutions (India) is looking for experienced Revenues/Recovery Staff to join their Revenues & Benefits department. The role involves engaging with customers through telephony and processing Council tax and Recovery changes while ensuring accuracy and meeting KPIs.
The position is hybrid, allowing candidates within 25 miles of an office to work from different locations. The ideal candidate will have strong problem-solving capabilities and a good understanding of Housing Benefits and Council Tax.
Council Tax & Benefits Recovery Specialist (Hybrid) in Gildersome employer: NEC Software Solutions (India)
NEC Software Solutions (India) is an excellent employer that values its employees by offering a hybrid work model, allowing flexibility and work-life balance for those within 25 miles of the office. With a strong focus on employee growth, the company provides ongoing training and development opportunities in a supportive work culture that encourages collaboration and innovation. Joining our Revenues & Benefits department means being part of a dedicated team committed to making a meaningful impact in the community while achieving personal and professional fulfilment.
Contact Details:
NEC Software Solutions (India) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax & Benefits Recovery Specialist (Hybrid) in Gildersome
✨Tip Number 1
Get to know the company! Research NEC Software Solutions and their Revenues & Benefits department. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with customers through telephony, it’s crucial to be clear and confident. Try mock interviews with friends or family to get comfortable discussing your experience and problem-solving abilities.
✨Tip Number 3
Prepare for scenario-based questions! Think about how you would handle specific situations related to Council Tax and Housing Benefits. This will demonstrate your understanding of the role and your ability to meet KPIs effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Council Tax & Benefits Recovery Specialist (Hybrid) in Gildersome
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your problem-solving skills and any experience you have with Housing Benefits and Council Tax. We want to see how you can bring your expertise to our team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax and Housing Benefits. Familiarise yourself with the latest regulations and any recent changes in policies. This will not only show your expertise but also demonstrate your commitment to staying informed.
✨Practice Makes Perfect
Engage in mock interviews focusing on common questions related to revenues and recovery roles. Practising your responses will help you articulate your problem-solving skills and experience more confidently during the actual interview.
✨Showcase Your Customer Engagement Skills
Since the role involves engaging with customers, prepare examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively, as this will be key to impressing the interviewers.
✨Be Ready for Hybrid Work Questions
As this position is hybrid, be prepared to discuss how you manage your time and productivity when working from different locations. Share strategies that have worked for you in the past, showing that you can thrive in a flexible work environment.
