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- Tasks: Lead user research for impactful GDS Beta projects and guide multidisciplinary teams.
- Company: Join NEC Software Solutions, a forward-thinking employer committed to diversity.
- Benefits: Enjoy private medical cover, generous holiday, and a personal learning budget.
- Other info: Remote or hybrid work options available; immediate start preferred.
- Why this job: Make a real difference in public services through meaningful user research.
- Qualifications: Experience in leading user research and managing complex stakeholder groups.
The predicted salary is between 59800 - 75000 £ per year.
We are looking for an experienced Lead User Researcher with strong GDS Beta delivery experience to take ownership of user research on one of our most critical and visible programmes. This is a fixed‐term contract role, with flexibility on duration (minimum of 6 months), designed for someone who enjoys leading at pace in complex delivery environments.
In this role, you will set the direction for user research, act as a trusted point of contact for the client, and guide the wider team through a GDS Beta Assessment. You'll be empowered to make strategic decisions, influence outcomes, and shape the research approach to support successful delivery.
Location: UK - Remote or Hybrid, subject to location.
Salary: £59,800 - £75,000 subject to location and experience.
The role can be remote or hybrid, depending on location. We are ideally looking for someone who can start immediately, though we are happy to speak with candidates who have a notice period. Due to the nature of the programme, eligibility for UK Security Clearance and NPPV3 is essential.
You'll lead the planning, facilitation and delivery of user research across a substantial GDS Beta project, working closely with multidisciplinary teams on problems that are often complex, sensitive and fast‐moving. Autonomy, sound judgement and strong project management, relationship management and negotiation skills will be key.
A significant part of the role will involve supporting the programme through a GDS Beta Assessment — making the right calls at the right time, clearly articulating research insights, and having confident, informed conversations with senior stakeholders and clients to ensure the work meets the required standards.
While the environment brings challenge and pressure, it also offers the opportunity to contribute to services with meaningful societal impact, where good user research genuinely shapes outcomes for the public.
QualificationsEssential Experience
- Significant experience leading user research within GDS projects
- Proven involvement in GDS Assessments, ideally at Beta stage
- Experience working within multidisciplinary delivery teams
- Eligibility for UK Security Clearance and NPPV3
- Demonstrable experience managing complex stakeholder groups, navigating ambiguity and competing priorities
Desirable Experience
- Experience working within Bluelight, Public Safety or Justice contexts
Benefits
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning.
- Give back days
- Annual team and company away-days
- Personal learning budget
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
Lead User Researcher in Easton-in-Gordano employer: NEC Software Solutions (India)
Contact Detail:
NEC Software Solutions (India) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User Researcher in Easton-in-Gordano
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience with GDS projects. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your GDS Beta delivery knowledge. Be ready to discuss your past experiences and how they relate to the role. We want to see you shine and show us how you can lead user research effectively!
✨Tip Number 3
Showcase your skills through a portfolio or case studies. Highlight your involvement in GDS Assessments and any complex stakeholder management you've done. This will help us see your impact and how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Lead User Researcher in Easton-in-Gordano
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with GDS projects and user research. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Lead User Researcher, you'll be guiding teams and making strategic decisions. Use your application to demonstrate your leadership experience, especially in complex delivery environments. We love seeing examples of how you've influenced outcomes in past roles.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward language that gets to the point. Avoid jargon unless it’s necessary, and make sure your insights are easy to understand for all stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your GDS Inside Out
Make sure you brush up on your Government Digital Service (GDS) knowledge, especially around Beta delivery. Familiarise yourself with the principles and practices of GDS assessments, as you'll need to demonstrate your expertise in leading user research within this framework.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multidisciplinary teams. Be ready to discuss how you've navigated complex stakeholder groups and made strategic decisions in fast-paced environments. This will show that you can handle the pressures of the role.
✨Articulate Research Insights Clearly
Practice articulating your research insights in a clear and concise manner. You’ll need to have confident conversations with senior stakeholders, so being able to communicate your findings effectively is crucial. Consider using the STAR method to structure your responses.
✨Understand the Impact of Your Work
Reflect on how your user research has contributed to meaningful societal outcomes in previous roles. Be prepared to discuss specific examples where your work has shaped public services or improved user experiences, as this aligns with the programme's goals.