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- Tasks: Join our team to provide admin and technical support, resolving issues and updating systems.
- Company: NEC Software Solutions is a global tech leader making a real difference in public services.
- Benefits: Enjoy 25 days holiday, flexible benefits, and an excellent pension scheme.
- Why this job: Be part of a mission-driven company that supports vital public services and makes a positive impact.
- Qualifications: Ideal candidates have a BTEC in ICT or Business Admin and basic IT knowledge.
- Other info: We welcome applications from all communities and ensure an inclusive recruitment process.
Join to apply for the Business Administration Apprentice role at NEC Software Solutions (India)
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Join to apply for the Business Administration Apprentice role at NEC Software Solutions (India)
Company Description
Come join us and make a difference in the world!
Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
Job Description
Apprentice Technical Support Role – Summary
Join a support team to learn how to provide admin and technical help on managed service contracts. You\’ll assist with resolving faults, updating systems, and delivering great customer service.
Key Responsibilities
- Help log and resolve incidents and service requests.
- Update customer records, assets, and repairs.
- Support engineers and escalate issues when needed.
- Assist with changes to systems and keep information accurate.
- Communicate clearly with users and the team.
Qualifications
Skills & Experience:
- Ideally BTEC in ICT or Business Admin, with GCSEs in English and Maths.
- Some experience in a support desk environment is helpful.
- Basic knowledge of Windows and Microsoft Office.
- A UK driving licence is a plus.
Personal Qualities
- Good communicator and team player.
- Customer-focused and professional.
- Able to make decisions and solve problems.
- Motivated, organised, and eager to learn.
Additional Information
Benefits
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- 25 days paid holiday with the option to buy/sell
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
- A Group Pension Plan
- A selection of flexible benefits to suit your individual needs
Other Information
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Seniority level
-
Seniority level
Internship
Employment type
-
Employment type
Full-time
Job function
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Job function
Administrative
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Industries
IT Services and IT Consulting
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Business Administration Apprentice employer: NEC Software Solutions (India)
Contact Detail:
NEC Software Solutions (India) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice
✨Tip Number 1
Familiarise yourself with NEC Software Solutions and their mission. Understanding their role in public services can help you articulate how your skills align with their goals during the interview.
✨Tip Number 2
Brush up on your technical skills, especially in Windows and Microsoft Office. Being able to demonstrate your proficiency in these areas will show that you're ready to hit the ground running.
✨Tip Number 3
Practice your communication skills. Since the role involves clear communication with users and team members, being able to convey your thoughts effectively will be crucial in both interviews and day-to-day tasks.
✨Tip Number 4
Show your eagerness to learn and grow. Highlight any previous experiences where you've taken the initiative to solve problems or improve processes, as this will resonate well with the company's values.
We think you need these skills to ace Business Administration Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Administration Apprentice role. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have, especially in a support desk environment or with Microsoft Office. Even if your experience is limited, showcase your willingness to learn and adapt.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at NEC Software Solutions and how your skills align with their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at NEC Software Solutions (India)
✨Research the Company
Before your interview, take some time to learn about NEC Software Solutions. Understand their mission, values, and the services they provide. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service and technical support, as these are key aspects of the role. Be ready to discuss any previous experience you have in a support desk environment and how you handled specific challenges.
✨Showcase Your Communication Skills
As a Business Administration Apprentice, clear communication is vital. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts simply, so demonstrate your ability to communicate effectively.
✨Demonstrate Your Eagerness to Learn
Express your motivation and willingness to learn new skills. Highlight any relevant coursework or projects that showcase your initiative and enthusiasm for the field of business administration and technical support.
