At a Glance
- Tasks: Lead a team while providing hands-on support for Oracle Database applications.
- Company: Join NEC Software Solutions, a leader in tech with a commitment to inclusivity.
- Benefits: Enjoy private medical cover, generous holiday, and access to LinkedIn Learning.
- Other info: Flexible work options available, with opportunities for career growth and development.
- Why this job: Make a real impact by supporting high-profile public sector clients and enhancing your skills.
- Qualifications: Strong Oracle Database experience and excellent communication skills required.
The predicted salary is between 55000 - 65000 € per year.
We are seeking a highly capable Oracle Database Application and Support Team Lead who remains hands‑on technically while providing leadership and direction to a team of analysts. The role supports 100+ customer environments, including high‑profile Public Sector organisations, across on‑premises, private cloud, and public cloud platforms. The role can be remote or hybrid, subject to location.
Main Responsibilities
- Hands‑On Technical Responsibilities
- Function as a senior technical engineer for Oracle Database platforms and associated application stacks.
- Perform and lead Oracle Database upgrades, patching, and software deployments in customer environments.
- Conduct 3rd‑line diagnostics and fault resolution, including performance tuning, data issues, backup failures, and application connectivity problems.
- Proactively review monitoring, capacity, performance, and backup metrics; implement corrective actions before customer impact occurs.
- Maintain robust backup, recovery, and restore solutions, with objective of improving operational effectiveness.
- Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes.
- Maintain and improve technical documentation, runbooks, and support procedures.
- Technical Leadership
- Function as the primary escalation point for complex Oracle and application‑related issues.
- Collaborate with analysts from other teams on live issues, upgrades, and changes, providing real‑time guidance and technical direction.
- Set technical standards and best practices for database administration and application support.
- Review and quality‑check technical changes before implementation.
- Serve as a technical mentor, raising the overall capability of the team through knowledge sharing and coaching.
- Customer & Stakeholder Engagement
- Engage directly with customers as lead to schedule work and manage conflicting priorities.
- Translate complex technical issues into clear, practical explanations for customers and internal stakeholders.
- Provide recommendations to customers on stability, performance, resilience, and upgrade planning.
- Continuous Improvement & Automation
- Identify inefficiencies within the service and directly contribute to:
- Scripted maintenance
- Automated health checks
- Standardised deployment and upgrade processes
- Drive improvements that reduce manual effort, improve reliability, and enhance customer outcomes.
- Work closely with Networks, UNIX/Linux, Cloud Ops, and Application teams to resolve cross‑platform issues.
Qualifications
Essential Skills / Experience
- Strong hands‑on experience with Oracle Database administration, including upgrades and patching (single‑instance environments).
- Supporting Local government customers that use Revenues and benefits or Housing solutions.
- Proven experience installing and supporting software on Linux, Solaris. Experience on Windows is a bonus.
- Hands‑on deployment and support of Apache Tomcat‑based applications.
- Experience working in live customer environments, providing production support.
- Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar.
- Ability to lead technically while remaining operationally involved.
- Strong customer communication skills across video, telephone, and email.
- Eligibility for UK Security Clearance.
Desirable Skills / Experience
- Oracle Certification.
- Experience with Apache Web Server configuration and support.
- Unix/Linux shell scripting skills for automation.
- Experience implementing scripted database and application backup and recovery processes.
- Understanding networking concepts relevant to database and application support.
- Experience producing technical documentation and supporting runbooks.
Additional Information – Benefits
- Private Medical Cover funded by NEC for employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit individual needs.
- An employee assistance programme to support employees in many areas of life.
- Free access to LinkedIn Learning with over 15000 courses.
Candidates must be able to demonstrate a pre‑existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Oracle Database Application Support Team Lead in Bracknell employer: NEC Software Solutions (India)
NEC Software Solutions is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where team collaboration and technical excellence thrive. With benefits such as private medical cover, generous holiday allowances, and access to extensive learning resources, employees are empowered to enhance their skills while contributing to impactful projects for high-profile public sector clients. The flexibility of remote or hybrid working arrangements further enhances the appeal of this role, making it an ideal choice for those seeking a meaningful career in a dynamic environment.
Contact Detail:
NEC Software Solutions (India) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Oracle Database Application Support Team Lead in Bracknell
✨Tip Number 1
Get your hands dirty! When you're applying for a technical role like this, make sure you can talk about your hands-on experience with Oracle Database. Brush up on your upgrade and patching stories, and be ready to share how you've tackled real-world issues.
✨Tip Number 2
Show off your leadership skills! Even if you're not in a formal management role, think about times you've led a project or mentored someone. We want to see how you can guide a team through complex problems and keep everyone on track.
✨Tip Number 3
Engage with the community! Join forums or groups related to Oracle Database and share your insights. This not only boosts your knowledge but also shows potential employers that you're passionate about the field and willing to learn from others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Oracle Database Application Support Team Lead in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with Oracle Database administration and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Oracle Database Application Support Team Lead position. Share specific examples of your leadership and technical expertise that relate to the job description.
Showcase Your Communication Skills:Since this role involves engaging with customers and stakeholders, make sure to highlight your strong communication skills in your application. We love candidates who can translate complex technical issues into clear, practical explanations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at NEC Software Solutions (India)
✨Know Your Oracle Inside Out
Make sure you brush up on your Oracle Database knowledge. Be prepared to discuss your hands-on experience with upgrades, patching, and troubleshooting. Familiarise yourself with common issues and solutions, especially in live customer environments.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to guide and mentor others. Think of examples where you've led a team through complex technical challenges or improved processes. Be ready to explain how you set technical standards and best practices.
✨Communicate Clearly with Customers
Since you'll be engaging directly with customers, practice translating complex technical jargon into simple terms. Prepare to share examples of how you've effectively communicated with stakeholders and resolved conflicts in priorities.
✨Emphasise Continuous Improvement
Highlight your experience with automation and efficiency improvements. Be ready to discuss specific instances where you've identified inefficiencies and implemented solutions, such as scripted maintenance or automated health checks, to enhance customer outcomes.
