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- Tasks: Join a dynamic team to drive tech projects in CRM and QMS.
- Company: Leading provider of health, safety, and environmental qualifications.
- Benefits: Competitive salary, enhanced holidays, private medical, and gym discounts.
- Why this job: Be part of exciting change and make a real impact in a fast-paced environment.
- Qualifications: Knowledge of project management and CRM systems; eagerness to learn.
- Other info: Hybrid work model with excellent career growth opportunities.
The predicted salary is between 24000 - 28000 £ per year.
Location: Leicester Office / Hybrid
Vacancy Type: Fixed Term/Full Time
Application Deadline: Sunday, February 22, 2026
Job Summary: Are you looking for your next challenge? Do you want to join our journey of change and ambition, which brings exciting times for the world's leading provider of health, safety, and environmental qualifications? We are looking for a full time Subject Matter Expert on a 12-month fixed term basis, to represent the Reliability Department in the customer relationship management (CRM) and qualification management system (QMS) projects.
As a member of our fun, friendly and fast-paced team, you'll use your collaborative skills together with excellent communication skills and attention to detail.
What you will be doing: As SME you will be a member of a Tech Delivery Team, actively representing all NEBOSH stakeholders of the Reliability team. You will drive the success of our Technology Enhanced Business Change Programme, supporting the modernisation of our in-house solutions and streamline our processes. You will ensure that the tech products and their components are well understood by the Reliability team and the requirements being met are accurate at a detailed level. You will be accountable for the completion of the daily activities within the Technology Enhanced Business Change Programme, for the CRM and QMS projects, in line with agreed project timelines, working in partnership with other SMEs, the Technology Enhanced Business Change Programme Team, and external suppliers to deliver agreed project deliverables.
About You: Ideally, we are looking for candidates who have the following knowledge and experience; or the willingness to learn:
- Knowledge and understanding of project management/agile project framework.
- Knowledge and understanding of qualification management systems.
- Knowledge and understanding of customer relationship management systems (specifically, Salesforce).
- Knowledge and understanding of project management systems (Jira, Miro).
- Knowledge of the environment NEBOSH operates in.
- Knowledge of NEBOSH products and services.
- Knowledge of Assessment and Reliability best practices.
- Knowledge and understanding of developing and delivering assessment processes.
- Experience of compiling business requirements.
- Experience of re-engineering business processes.
- Experience of system UAT testing.
- Experience of writing system/process instructional documentation.
- Experience of training others.
Key skills and attributes for the job:
- A desire to seek knowledge and understand all processes associated with technology transformation and business plan activities.
- Experience of working alone or as part of a team.
- Open-minded approach to change.
- Self-motivated work ethic.
- Organised and analytical.
- Collate, distill and present key updates and progress.
- Collaborative approach to teamwork and problem solving.
- Demonstrate attention to detail when reviewing/creating documents.
What we offer:
- Working week: 35 hours Monday – Friday.
- Work base: You will be based in the office in Leicestershire (close to Fosse Park and M1) with the opportunity to work on a hybrid basis.
- Salary: Circa £30,000 - £35,000 per annum (dependant on experience).
- Other benefits: Company Pension (10% employer), Enhanced holidays (FTE 25 days raising to 33 days with service), Health Care Cash Plan, Private Medical, 3 x salary Death in Service, Discounted Gym membership, Cycle scheme, Holiday Buying scheme, Extensive discounts and exclusive offers, Free parking.
Closing date for applications is Sunday 22nd February 2026. We anticipate holding interviews on Monday 16th March 2026 and Tuesday 17th March 2026.
SME (Reliability - CRM & QMS) in Leicester employer: Nebosh
Contact Detail:
Nebosh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME (Reliability - CRM & QMS) in Leicester
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give us a leg up!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and initiatives, especially in CRM and QMS. We want to show that we’re not just interested in the role but also in how we can contribute to their ongoing success.
✨Tip Number 3
Practice common interview questions related to project management and technology transformation. We can even do mock interviews with friends or family to build confidence and refine our answers.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the position can keep us fresh in their minds. Plus, it shows we’re proactive and genuinely interested in joining their team.
We think you need these skills to ace SME (Reliability - CRM & QMS) in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the SME role. Highlight your experience with CRM and QMS systems, and show us how your skills align with our needs. We love seeing candidates who take the time to connect their background with what we do!
Show Off Your Communication Skills: Since this role involves collaboration and communication, don’t shy away from showcasing your ability to convey complex ideas clearly. Use examples from your past experiences where you’ve successfully communicated with teams or stakeholders.
Be Detail-Oriented: Attention to detail is key in this position. When writing your application, double-check for any typos or errors. We appreciate candidates who take pride in their work and present polished documents that reflect their professionalism.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Nebosh
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and QMS systems, especially Salesforce. Familiarise yourself with NEBOSH products and services, as well as the project management frameworks like Agile. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Collaboration Skills
Since this role involves working closely with various stakeholders, be ready to discuss examples of how you've successfully collaborated in the past. Think about times when you’ve worked in a team to drive a project forward or solved a problem together.
✨Be Detail-Oriented
Attention to detail is key for this position. Prepare to demonstrate how you've ensured accuracy in your previous work, whether it’s through compiling business requirements or writing instructional documentation. Bring specific examples to the table!
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the Technology Enhanced Business Change Programme and how the Reliability team fits into the bigger picture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
