At a Glance
- Tasks: Join a dynamic team to drive tech projects in health and safety.
- Company: Leading provider of health, safety, and environmental qualifications.
- Benefits: Hybrid work, competitive salary, enhanced holidays, and health care perks.
- Other info: Fun, friendly environment with excellent career growth opportunities.
- Why this job: Make a real impact in tech delivery while growing your skills.
- Qualifications: Knowledge of project management and CRM systems; eagerness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for your next challenge? Do you want to join our journey of change and ambition, which brings exciting times for the world’s leading provider of health, safety, and environmental qualifications? We are looking for a full-time Subject Matter Expert on a 12-month fixed term basis, to represent the Reliability Department in the customer relationship management (CRM) and qualification management system (QMS) projects.
As a member of our fun, friendly and fast-paced team, you’ll use your collaborative skills together with excellent communication skills and attention to detail.
What you will be doing:
- As SME you will be a member of a Tech Delivery Team, actively representing all NEBOSH stakeholders of the Reliability team.
- You will drive the success of our Technology Enhanced Business Change Programme, supporting the modernisation of our in-house solutions and streamline our processes.
- You will ensure that the tech products and their components are well understood by the Reliability team and the requirements being met are accurate at a detailed level.
- You will be accountable for the completion of the daily activities within the Technology Enhanced Business Change Programme, for the CRM and QMS projects, in line with agreed project timelines, working in partnership with other SMEs, the Technology Enhanced Business Change Programme Team, and external suppliers to deliver agreed project deliverables.
About You:
Ideally, we are looking for candidates who have the following knowledge and experience; or the willingness to learn:
- Knowledge and understanding of project management/agile project framework.
- Knowledge and understanding of qualification management systems.
- Knowledge and understanding of customer relationship management systems (specifically, Salesforce).
- Knowledge and understanding of project management systems (Jira, Miro).
- Knowledge of the environment NEBOSH operates in.
- Knowledge of NEBOSH products and services.
- Knowledge of Assessment and Reliability best practices.
- Knowledge and understanding of developing and delivering assessment processes.
- Experience of compiling business requirements.
- Experience of re-engineering business processes.
- Experience of system UAT testing.
- Experience of writing system/process instructional documentation.
- Experience of training others.
Key skills and attributes for the job:
- A desire to seek knowledge and understand all processes associated with technology transformation and business plan activities.
- Experience of working alone or as part of a team.
- Open-minded approach to change.
- Self-motivated work ethic.
- Organised and analytical.
- Collate, distill and present key updates and progress.
- Collaborative approach to teamwork and problem solving.
- Demonstrate attention to detail when reviewing/creating documents.
What we offer:
- Working week: 35 hours Monday – Friday.
- Work base: You will be based in the office in Leicestershire (close to Fosse Park and M1) with the opportunity to work on a hybrid basis.
- Other benefits: Company Pension (10% employer), Enhanced holidays (FTE 25 days raising to 33 days with service), Health Care Cash Plan, Private Medical, 3 x salary Death in Service, Discounted Gym membership, Extensive discounts and exclusive offers.
Hybrid Reliability SME for CRM & QMS Tech Delivery in Leicester employer: Nebosh
Join a dynamic and innovative team at NEBOSH, where we prioritise employee growth and well-being in a collaborative work environment. As a Hybrid Reliability SME, you'll benefit from a competitive pension scheme, enhanced holiday entitlement, and access to private medical care, all while contributing to meaningful projects that shape the future of health, safety, and environmental qualifications. Our Leicestershire office offers a vibrant atmosphere with hybrid working options, ensuring a perfect balance between professional development and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Reliability SME for CRM & QMS Tech Delivery in Leicester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how you align with their mission, especially around health, safety, and environmental qualifications.
✨Tip Number 3
Show off your collaborative skills! During interviews, share examples of how you've worked effectively in teams, especially in tech delivery or project management settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Hybrid Reliability SME for CRM & QMS Tech Delivery in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of CRM and QMS systems, as well as any project management experience you have. We want to see how you can contribute to our exciting journey!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Reliability SME role. Share your passion for technology transformation and how your collaborative skills will benefit our team. Remember, we love a good story!
Showcase Your Attention to Detail:In this role, attention to detail is key. When submitting your application, double-check for any typos or formatting issues. A polished application shows us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Nebosh
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and QMS systems, especially Salesforce. Familiarise yourself with the NEBOSH environment and their products. This will show that you're genuinely interested and ready to contribute from day one.
✨Show Off Your Collaboration Skills
Since this role involves working closely with various stakeholders, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight your teamwork experiences and how you’ve driven projects forward together with others.
✨Be Agile and Adaptable
Understanding project management frameworks is key. Be ready to talk about your experience with agile methodologies and tools like Jira and Miro. Share specific instances where you adapted to changes in a project and how you managed those transitions.
✨Attention to Detail is Key
This role requires a keen eye for detail, especially when it comes to compiling business requirements and creating documentation. Prepare to discuss how you ensure accuracy in your work and any processes you follow to maintain high standards.
