At a Glance
- Tasks: Handle customer enquiries and build strong relationships with NEBOSH Learning Partners.
- Company: Join a fun and fast-paced team at NEBOSH in Leicester.
- Benefits: Enjoy a competitive salary, pension, and enhanced holidays.
- Other info: Hybrid working model with opportunities for personal growth.
- Why this job: Make a difference by providing excellent customer service in a dynamic environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28497 - 28498 £ per year.
Nebosh is seeking a Customer Enquiry Officer on a 12-month fixed-term contract based in Leicester. The successful candidate will be part of a fun and fast-paced team, utilizing excellent communication skills to handle a variety of customer enquiries. You will process personal data accurately and build strong relationships with NEBOSH Learning Partners.
This role offers a salary of £28,497.60 per annum, along with various benefits including a company pension and enhanced holidays.
Customer Enquiry Specialist (12-Month FTC) – Hybrid in Leicester employer: Nebosh
At NEBOSH, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and growth. As a Customer Enquiry Specialist in Leicester, you will enjoy a competitive salary, generous benefits including a company pension and enhanced holidays, and the opportunity to develop your skills within a supportive team environment dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Enquiry Specialist (12-Month FTC) – Hybrid in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NEBOSH on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Customer Enquiry Specialist.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your communication skills can shine through when handling customer enquiries. We want to show them that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for the role come through. NEBOSH is all about fun and fast-paced teamwork, so we need to demonstrate that we can bring that energy.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows that we’re genuinely interested in the Customer Enquiry Specialist position.
We think you need these skills to ace Customer Enquiry Specialist (12-Month FTC) – Hybrid in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about handling customer enquiries, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Enquiry Specialist role. Mention specific experiences that relate to processing personal data and building relationships with partners.
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. A fun and fast-paced team like ours appreciates authenticity, so share what makes you unique.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Nebosh
✨Know Your Stuff
Before the interview, make sure you understand NEBOSH's mission and values. Familiarise yourself with their services and how they support Learning Partners. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Enquiry Specialist, communication is key. Prepare examples of how you've effectively handled customer enquiries in the past. Think about times when you resolved issues or built strong relationships, as these stories will highlight your skills.
✨Be Data Savvy
Since you'll be processing personal data, brush up on data protection principles. Be ready to discuss how you ensure accuracy and confidentiality when handling sensitive information. This shows that you take the responsibility seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
