At a Glance
- Tasks: Provide practical housing support to individuals in emergency accommodation.
- Company: Join a supportive team at Neath Port Talbot Council.
- Benefits: Enjoy generous holidays, pension contributions, and discounted gym memberships.
- Other info: Dynamic work environment with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in tenancy support or social care is essential.
The predicted salary is between 26427 - 28153 £ per year.
Details of the job are provided below. Further information is available in the Job Description and Person Specification.
Job reference: REQ06094
Date posted: 29/10/2026
Application closing date: 15/11/2026
Location: Beaufort House
Salary: £26,427.00 - £28,153.00 per annum
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities
Contractual hours: 37
Basis: Full time
Job category/type: Housing Services
The role involves regular travel across the Borough of Neath Port Talbot, and further afield to different Local Authority areas. Your workstyle in this role will be a frontline/community-based worker - we do not offer hybrid working or compressed hours within this position.
About the role: We are currently seeking a committed and enthusiastic individual to join our team as a Support and Resettlement Assistant. The Emergency Accommodation Support Team sits within the wider Homelessness Assessment, Prevention and Support Service (HAPSS). This service provides support to all households placed into emergency accommodation.
As a Support and Resettlement Assistant, you will be responsible for providing practical housing and tenancy related support to individuals and households residing in various types of interim accommodation. This also includes tasks linked to ensuring a safe living environment is maintained in accommodation provided. Your daily routine will be varied depending on the placement and support needs of households residing in accommodation.
You will be part of a dynamic team of staff, who have a host of experience, skills and knowledge, and work in partnership with a wide range of internal and external services to provide relevant support to our service users. The work is fast paced, varied and rewarding. In what can be a challenging and reactive service, you will be trusted to use your initiative while being supported through regular supervision and strong team working.
The successful candidate will have experience of working in a tenancy support setting, advice service or social care role, and a working knowledge of the various issues and problems encountered by homeless households, including an understanding of how to support individuals and families to overcome these issues and access support. You will also need to have the required level of IT skills. Ideally, you will have a minimum of 4 GCSE’s Grades A-C.
If you think that you have the necessary experience, skills and qualifications for this role, we would love to hear from you.
About us: We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need. Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work-life balance.
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution.
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too).
- Access discounted gym membership with Celtic Leisure.
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment.
- Purchase a new car through Tusker salary sacrifice scheme.
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
Please note: If you are successfully shortlisted, interviews will be held in person, on Friday 27th November only.
DBS requirements: This post is subject to an enhanced with both adult & child barred list DBS disclosure. Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Welsh Language Requirements: Welsh Language skills are not required.
Additional Information: Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who are disabled and armed forces veterans.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.
Support and Resettlement Assistant in Neath employer: Neath Port Talbot
Neath Port Talbot is an attractive employer due to its commitment to employee well-being, offering benefits such as generous holiday entitlements and a supportive work culture. The council promotes professional development through various training opportunities and flexible working arrangements.
