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- Tasks: Support individuals facing barriers to work through tailored coaching and guidance.
- Company: Join Neath Port Talbot Council, a community-focused organisation dedicated to improving wellbeing.
- Benefits: Enjoy hybrid working, generous holiday entitlement, and exclusive discounts.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: GCSEs or equivalent required; experience in coaching or support roles preferred.
- Other info: Guaranteed interviews for candidates with disabilities or affected by Tata Steel redundancies.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Work and Health Coach role at Neath Port Talbot County Borough Council
Neath Port Talbot County Borough Council provided pay range
This range is provided by Neath Port Talbot County Borough Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Neath Port Talbot County Borough Council
Work and Health Coach
Job Title: Work and Health Coach
Contract: Fixed Term Grant Funded 31/03/2026
Location of post: Cwmavon Library/Opportunities Hubs/Outreach
About the role:
We are currently seeking a dedicated, enthusiastic and flexible individual to join our team as a Work and Health Coach within the new Trailblazer Project.
The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We\\\’re currently delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long-term health conditions, to tackling digital exclusion, housing instability, and low confidence, we\\\’re at the forefront of creating tailored, life-changing solutions that make a genuine difference in people\\\’s lives.
You\\\’ll be joining a passionate, supportive, and forward-thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day.
As a Work and Health Coach, you will provide tailored, one-to-one support to individuals facing significant barriers to work, training, and wellbeing. Using a holistic, person-centred approach, you\\\’ll help participants set goals, build confidence, develop skills, and access the right services to move towards sustainable employment or improved quality of life. You\\\’ll manage a varied caseload, work closely with partner organisations, and be there every step of the way, from initial engagement through to in-work support, ensuring people have the tools and confidence they need to succeed.
Your daily routine will include:
- Meeting participants for one-to-one coaching sessions to review progress and update action plans
- Conducting initial assessments and develop Individual Action Plans to understand skills, strengths, and personal goals
- Liaising with partner services such as health teams, training providers, and employability programmes
- Recording case notes and updating the digital case management system
- Providing in-work support to help participants settle and sustain employment
- Coordinating access to wellbeing, training, or community resources that remove barriers and build confidence
About you:
Do you have:
- Experience delivering one-to-one coaching, mentoring, or wellbeing-focused support
- Proven ability to engage individuals with significant barriers such as poor mental health, disability, or social isolation
- Skilled in building trust and motivating people using strengths-based approaches
- Ability to adapt communication to suit a variety of needs and audiences.
- Organised, with the ability to manage a varied caseload and maintain accurate records
- 4 GCSE\\\’s grades C or above, or a qualification of a comparable level (eg. Intermediate GNVQ Level 2, BTEC First Certificate, NVQ Level 2)
- Level 4 in Advice and Guidance or employability related qualification, or a working towards gaining this qualification
We would welcome those with experience in the following roles:
- Employability Adviser or Job Coach
- Health and Wellbeing Coach
- Support Worker (mental health, disability, or community support)
- Social Prescriber or Link Worker
- Advice and Guidance Worker
- Community Development Officer
- Rehabilitation or Occupational Support Worker
- Case Manager within health, social care, or employability services
- Training or Skills Development Officer
About us:
We believe in rewarding and recognising our colleagues\\\’ efforts and achievements. We also believe that there\\\’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you\\\’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years\\\’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
For an informal discussion, please contact Glen Bowtell on 07837093892
DBS requirements:
This post is subject to an enhanced DBS.
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language skills are not required.
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.
Seniority level
- Associate
Employment type
- Contract
Job function
- Customer Service and Health Care Provider
Industries
- Government Administration
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Work and Health Coach employer: Neath Port Talbot County Borough Council
Contact Detail:
Neath Port Talbot County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work and Health Coach
✨Tip Number 1
Familiarise yourself with the Trailblazer Project and its objectives. Understanding the specific challenges faced by individuals in Neath Port Talbot will help you demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the health and wellbeing sector. Attend local events or workshops related to employability and mental health to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss your experience with one-to-one coaching and how you've successfully supported individuals facing barriers. Use specific examples to illustrate your strengths in building trust and motivating others.
✨Tip Number 4
Research the partner organisations involved in the Trailblazer Programme. Knowing their roles and how they collaborate can help you articulate how you would effectively liaise with them in your coaching practice.
We think you need these skills to ace Work and Health Coach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coaching, mentoring, or wellbeing support. Emphasise any work you've done with individuals facing barriers such as mental health issues or social isolation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Trailblazer Project. Share specific examples of how you've helped others overcome challenges and how your approach aligns with their person-centred philosophy.
Highlight Relevant Qualifications: Clearly list your qualifications, especially if you have a Level 4 in Advice and Guidance or related fields. Mention any additional training that supports your ability to engage with diverse individuals.
Showcase Your Soft Skills: Demonstrate your ability to build trust and motivate people. Use examples from your past experiences to illustrate your communication skills and adaptability when working with different audiences.
How to prepare for a job interview at Neath Port Talbot County Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Work and Health Coach. Be prepared to discuss how your experience aligns with the role, especially in areas like one-to-one coaching and supporting individuals with barriers to employment.
✨Showcase Your Empathy
As a Work and Health Coach, empathy is key. Prepare examples from your past experiences where you've successfully engaged with individuals facing challenges. Highlight your ability to build trust and motivate people using strengths-based approaches.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about situations where you've had to tailor your communication or approach to meet diverse needs, and be ready to share these examples.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the Trailblazer Project and the team dynamics. This shows your genuine interest in the role and helps you gauge if the organisation's values align with yours.