At a Glance
- Tasks: Support the Trailblazer Project by managing referrals and ensuring smooth operations.
- Company: Join a passionate team at Neath Port Talbot Council making a real difference in communities.
- Benefits: Enjoy flexible working, competitive salary, generous holiday, and great employee perks.
- Other info: Hybrid working options available with excellent career growth opportunities.
- Why this job: Be part of an innovative initiative that transforms lives and promotes wellbeing.
- Qualifications: Experience in community programmes and strong admin skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Contract: Fixed Term Grant Funded until 31/03/2026
Location of post: Cwmavon Library, Depot Rd, Cwmafan, Port Talbot SA12 9DF
About the role
We are currently seeking a dedicated, enthusiastic and flexible individual to join our team as a Partnership Officer within the new Trailblazer Project. The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We are delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long‑term health conditions, to tackling digital exclusion, housing instability, and low confidence, we are at the forefront of creating tailored, life‑changing solutions that make a genuine difference in people’s lives.
You will be joining a passionate, supportive, and forward‑thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day.
Key responsibilities
- Act as the first point of contact within the Trailblazer team, ensuring smooth referrals and quality checks.
- Support financial and administrative processes linked to training, barriers spend, and procurement.
- Work closely with colleagues to monitor, evaluate, and report on project performance.
- Maintain accurate records and ensure compliance with funder requirements.
- Provide efficient administrative support to the wider team to keep the programme running smoothly.
Daily routine
- Gather and input referral information into databases, ensuring quality and compliance.
- Support booking training, processing financial documents, and dealing with related queries.
- Assist with monitoring and reporting systems to track project performance.
- Provide administrative support including organising meetings, minute taking, and record keeping.
- Act as a point of contact for colleagues, providers, and employers.
- Ensure high standards of accuracy, confidentiality, and customer service in all tasks.
Requirements
- Experience working on employability or community‑based programmes.
- Strong administrative and organisational skills, with accuracy in record‑keeping.
- Knowledge of grant‑funded programmes and performance monitoring processes.
- Good IT skills, including Word, Excel, and databases.
- Excellent communication and interpersonal skills, both written and verbal.
- The ability to adapt to a busy environment and meet deadlines.
Preferred experience
- Project or Programme Administrator
- Partnership or Community Officer
- Customer Service Coordinator
- Monitoring and Compliance Assistant
About us
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work‑life balance.
- Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution.
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (plus 8 bank holidays).
- Access discounted gym membership with Celtic Leisure.
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment.
- Purchase a new car through Tusker salary sacrifice scheme.
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
DBS requirements
This post is subject to an enhanced DBS check. Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language skills are not required. Applications may be submitted in Welsh, and applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Guaranteed interview scheme
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview.
If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
Notice: We look forward to welcoming you to Team NPT.
Partnership Officer in Wales employer: Neath Port Talbot County Borough Council
Neath Port Talbot Council is an exceptional employer, offering a supportive and collaborative work environment within the Community Mental Health Team at The Forge in Port Talbot. Employees benefit from a competitive package that includes a generous pension contribution, flexible working options, and ample holiday entitlement, fostering a healthy work-life balance. With a strong commitment to employee growth and safeguarding vulnerable adults, this role provides meaningful opportunities to make a positive impact in the community.
Contact Details:
Neath Port Talbot County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Officer in Wales
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Neath Port Talbot County Borough Council.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Neath Port Talbot County Borough Council.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Neath Port Talbot County Borough Council.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Neath Port Talbot County Borough Council. Apply directly through us to stand out!
We think you need these skills to ace Partnership Officer in Wales
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Neath Port Talbot County Borough Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Partnership Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Neath Port Talbot County Borough Council
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Neath Port Talbot County Borough Council. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
