Support and Accommodation Officer

Support and Accommodation Officer

Port Talbot Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals and families in interim accommodation with advice and assistance.
  • Company: Join a dedicated team focused on helping the homeless community.
  • Benefits: Enjoy hybrid working, generous holiday, and exclusive discounts.
  • Why this job: Make a real impact while gaining valuable experience in homelessness services.
  • Qualifications: Experience in frontline homelessness services and knowledge of relevant legislation required.
  • Other info: Flexible work-life balance and opportunities for professional growth.

The predicted salary is between 30000 - 42000 £ per year.

Support and Accommodation Officer

Job Description

Job Title: Support & Accommodation Officer

Location of post: Beaufort House, Groves Road, Cimla, SA11 1YE / Ty Parc Newydd, 53-55 Lewis Road, Neath SA11 1DJ

Your role will involve working as a frontline/community-based worker.

We are seeking a committed and enthusiastic individual to join our team as a Support & Accommodation Officer.

In this role, you will support individuals and families placed into interim accommodation by providing timely support, advice, information, and assistance, and help homeless households find suitable alternative accommodation.

It is essential that the post holder has experience in frontline homelessness services and a working knowledge of Homelessness legislation and best practices.

Preferred experience includes:

  • Knowledge of support services and homelessness
  • Understanding of the Renting Homes Wales Act 2014
  • Knowledge of Homelessness legislation

Benefits

  • Hybrid working and flexible schemes for better work-life balance
  • 22.4% employer pension contribution
  • 25 days holiday, increasing to 32 days after 5 years, plus 8 bank holidays
  • Discounted gym membership with Celtic Leisure
  • Cycle to work scheme with up to 40% off bikes and equipment
  • Car purchase scheme through Tusker salary sacrifice
  • Exclusive discounts via the Smart Spend app

If you have the necessary experience and qualifications, this could be your ideal job. We look forward to hearing from you.

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Support and Accommodation Officer employer: Neath Port Talbot County Borough Council

Join our dedicated team as a Support and Accommodation Officer, where you will play a vital role in assisting individuals and families facing homelessness in the heart of Neath. We pride ourselves on fostering a supportive work culture that values flexibility, offering hybrid working options and generous benefits such as a substantial pension contribution and ample holiday leave. With a commitment to employee growth and well-being, we provide unique opportunities for professional development while making a meaningful impact in the community.
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Contact Detail:

Neath Port Talbot County Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support and Accommodation Officer

✨Tip Number 1

Familiarise yourself with the Renting Homes Wales Act 2014 and other relevant homelessness legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the legal framework that underpins the role.

✨Tip Number 2

Network with professionals in the homelessness sector. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and may even lead to referrals.

✨Tip Number 3

Prepare for situational interview questions by thinking of specific examples from your past experience in frontline services. Be ready to discuss how you've handled challenging situations and supported individuals in need.

✨Tip Number 4

Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you're not just a good fit for the role, but also for our team culture.

We think you need these skills to ace Support and Accommodation Officer

Knowledge of Homelessness Legislation
Understanding of the Renting Homes Wales Act 2014
Experience in Frontline Homelessness Services
Support and Advice Skills
Community Engagement
Problem-Solving Skills
Empathy and Compassion
Communication Skills
Organisational Skills
Ability to Work Independently
Teamwork and Collaboration
Time Management
Conflict Resolution
Knowledge of Support Services

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Support and Accommodation Officer position. Highlight your relevant experience in frontline homelessness services and knowledge of homelessness legislation.

Tailor Your CV: Customise your CV to reflect your experience related to support services and the Renting Homes Wales Act 2014. Use specific examples that demonstrate your skills and achievements in similar roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the challenges faced by homeless households. Mention how your background aligns with the company's mission and values.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Neath Port Talbot County Borough Council

✨Know Your Legislation

Make sure you brush up on the Homelessness legislation and the Renting Homes Wales Act 2014. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.

✨Showcase Your Experience

Prepare specific examples from your past work in frontline homelessness services. Highlight situations where you successfully supported individuals or families, as this will demonstrate your practical knowledge and commitment.

✨Understand the Role

Familiarise yourself with the key responsibilities of a Support and Accommodation Officer. Be ready to explain how you would approach providing support, advice, and assistance to homeless households.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's approach to homelessness and the support services they offer. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Support and Accommodation Officer
Neath Port Talbot County Borough Council
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