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- Tasks: Engage with the community to support skills development and job opportunities.
- Company: Join Neath Port Talbot County Borough Council, dedicated to empowering local communities.
- Benefits: Enjoy hybrid working, 25 days holiday, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact in people's lives while building connections in your community.
- Qualifications: 4 GCSEs at grade C or above, or equivalent qualifications required.
- Other info: This is a fixed-term role until March 2026, perfect for those passionate about community support.
The predicted salary is between 28800 - 43200 £ per year.
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Participant Engagement & Support Officer, Port Talbot
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Client:
Neath Port Talbot County Borough Council
Location:
Port Talbot, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
252abb21d5d0
Job Views:
7
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Participant Engagement & Support Officer
Job description
Contract: Fixed Term 31/03/2026 – Grant Funded
Hours:37
Location of post: Cwmafan Library, Depot Road, Port Talbot
About the role:
Make a difference in your community
We are seeking an enthusiastic and community minded Participant Engagement & Support officer to join our Communities for Work Plus team. In this varied and rewarding role, you\’ll work alongside a dedicated team to support individuals from all backgrounds to help develop skills, access training and connect with new opportunities, and take meaningful steps towards secure, long term employment. You\’ll also build strong links with businesses and community organisations, organise engagement activities, and support projects that tackle poverty and promote inclusion – empowering people to take confident steps towards lasting employment.
What you\’ll do
- Organise and deliver engagement activities that bring communities together and support employability.
- Work directly with local people to ensure their voices are heard and their skills are developed.
- Build relationships with local businesses to promote job opportunities for participants.
- Produce clear monitoring and progress reports to show the impact of your work.
- Champion equality, diversity, wellbeing, and sustainability in everything you do.
What we\’re looking for
- Strong communication and organisational skills.
- Experience working with communities, voluntary groups, or employment programmes.
- Confidence in building partnerships with a variety of stakeholders.
- Commitment to making a positive difference in people\’s lives.
- Ability to manage projects and keep accurate records.
About you:
Ideally you will have:
- 4 GCSE\’s grades C or above, or a qualification of a comparable level (eg. Intermediate GNVQ Level 2, BTEC First Certificate, NVQ Level 2).
If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.
About us:
We believe in rewarding and recognising our colleagues\’ efforts and achievements. We also believe that there\’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you\’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package witha remarkable 22.4% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years\’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
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Participant Engagement & Support Officer employer: Neath Port Talbot County Borough Council
Contact Detail:
Neath Port Talbot County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Participant Engagement & Support Officer
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the specific challenges faced by individuals in Port Talbot will help you connect better with potential participants and demonstrate your commitment to making a positive impact.
✨Tip Number 2
Network with local businesses and community organisations before applying. Building these relationships can give you insights into the job market and help you understand how to effectively promote job opportunities for participants.
✨Tip Number 3
Showcase your communication skills by engaging in community events or volunteering. This hands-on experience will not only enhance your CV but also provide you with real-life examples to discuss during interviews.
✨Tip Number 4
Prepare to discuss your project management experience. Think of specific instances where you've successfully managed projects or activities, as this will be crucial in demonstrating your ability to organise and deliver engagement activities.
We think you need these skills to ace Participant Engagement & Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Participant Engagement & Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with communities, voluntary groups, or employment programmes. Provide specific examples of how you've made a positive impact in similar roles.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful partnerships or engagement activities you've led.
Personalise Your Cover Letter: Craft a personalised cover letter that expresses your enthusiasm for the role and the organisation. Mention why you want to work for Neath Port Talbot County Borough Council and how you can contribute to their mission of empowering individuals in the community.
How to prepare for a job interview at Neath Port Talbot County Borough Council
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with communities and helping individuals develop their skills. Share any relevant experiences where you've made a positive impact, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
Since the role requires building relationships with various stakeholders, be prepared to showcase your communication abilities. Use examples from past experiences where you successfully engaged with different groups or organisations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage projects. Think of specific scenarios where you had to organise activities or support individuals, and be ready to discuss the outcomes.
✨Highlight Your Commitment to Diversity and Inclusion
Given the emphasis on equality and inclusion in the job description, be sure to discuss your understanding of these values. Share any experiences that demonstrate your commitment to promoting diversity in your work.
