At a Glance
- Tasks: Support children and families through case management and direct work.
- Company: Join a supportive team at Neath Port Talbot Children's Services.
- Benefits: Flexible working hours, ongoing training, and a focus on staff wellbeing.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of children and families.
- Qualifications: GCSEs in English/Welsh and Maths, plus experience with children and families.
The predicted salary is between 31500 - 38500 £ per year.
The role is varied and rewarding and may include
- Supporting the case management and safeguarding process.
- Undertaking direct work with children, young people and families.
- Taking and responding to telephone contacts.
- Transporting children and families when required.
- Maintaining accurate and timely case recordings.
- Participating in multidisciplinary meetings and discussions.
- Supporting outcome-focused planning for children and young people.
- Liaising with partner agencies to promote positive outcomes.
- Working in accordance with relevant legislation, policies, procedures and best practice guidance.
Flexibility is essential in this role, as there may be occasions where you will be required to work outside core business hours, including evenings and weekends, to meet the needs of the children, young people and families you are supporting.
Flexible working time arrangements, including TOIL, will be offered if this occurs.
About You
We are looking for someone who
- Has experience and/or knowledge of the Neath Port Talbot Children's Services model of practice.
- Has experience of working directly with children, young people and families.
- Can build positive relationships with children, families and partner agencies.
- Is organised, adaptable and able to work effectively within a fast-paced environment.
- Shares our commitment to strengths-based and child-centred practice.
What We Offer
Staff wellbeing is a priority at Neath Port Talbot, and we are committed to creating a supportive and positive working environment. The successful candidate will benefit from:
- Being part of our welcoming and supportive SPOC team.
- Access to an established management structure, including a Team Manager, Deputy Team Managers and Consultant Social Workers.
- Regular supervision, provided at least every 28 days.
- Flexible working arrangements
- Ongoing training, learning and development opportunities.
- The opportunity to develop your skills and experience within a frontline safeguarding service.
Essential Qualifications
Applicants must hold
- A minimum of four GCSEs at Grade C or above (or equivalent), including English or Welsh and Mathematics.
If you are looking for an opportunity to develop your skills, contribute to positive change for children and families, and gain valuable experience within our front door service, we would love to hear from you.
Contact/Family Worker employer: Neath Port Talbot County Borough Council
Neath Port Talbot Council is an exceptional employer, offering a supportive and collaborative work environment within the Community Mental Health Team at The Forge in Port Talbot. Employees benefit from a competitive package that includes a generous pension contribution, flexible working options, and ample holiday entitlement, fostering a healthy work-life balance. With a strong commitment to employee growth and safeguarding vulnerable adults, this role provides meaningful opportunities to make a positive impact in the community.
Contact Details:
Neath Port Talbot County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contact/Family Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Neath Port Talbot County Borough Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Neath Port Talbot County Borough Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Neath Port Talbot County Borough Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Neath Port Talbot County Borough Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Contact/Family Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Neath Port Talbot County Borough Council:Before hitting send, make sure to tailor your application specifically to Neath Port Talbot County Borough Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Neath Port Talbot County Borough Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
