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- Tasks: Support schools and families to boost student attendance and engagement.
- Company: Join a dedicated team focused on improving educational outcomes for young people.
- Benefits: Enjoy a term-time only role with a supportive work environment.
- Why this job: Make a real difference in students' lives while developing your skills in a rewarding role.
- Qualifications: Experience in partnership working and knowledge of management information systems is essential.
- Other info: This is a fixed-term position funded until March 2026.
The predicted salary is between 30000 - 42000 £ per year.
Job Description:
Fixed Term Grant Funded to 31/03/2026
Full time 37.00 hours per week/40 weeks per annum. Term time only.
We are seeking to employ an Attendance Support Officer who will be part of a talented and committed team aimed at improving school attendance by removing barriers to engagement and helping pupils achieve their full potential. The role involves supporting Education Welfare Officers, schools, pupils, and parents/carers to ensure high attendance through proactive measures.
The successful candidate will have strong communication and interpersonal skills, and will work to identify causes of absence and provide early intervention support, ensuring pupil voice is always heard.
Responsibilities include:
- Effective tracking of young people moving out of the county.
- Supporting schools and Education Welfare Officers.
- Undertaking register consultations.
- Early identification of irregular attendance.
- Implementing one-to-one, person-centred approaches to identify barriers to engagement.
- Joint house visits where applicable.
- Providing advice and guidance on difficulties or barriers to engagement.
- Offering targeted attendance support through our attendance \’task force\’ process.
- Maintaining high standards of attendance for all pupils.
Requirements:
- Experience of partnership working and supporting children, young people, and their families to improve outcomes.
- Experience of working with schools and enhancing children\’s outcomes.
- Knowledge of management information systems such as SIMS, EMS, or Capita One.
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Attendance Support Officer employer: Neath Port Talbot County Borough Council
Contact Detail:
Neath Port Talbot County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendance Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges schools face regarding attendance. Research common barriers to engagement and think about how you can address these in your conversations during the interview.
✨Tip Number 2
Network with professionals in the education sector, especially those who work in attendance support or welfare roles. This can provide you with insights and potentially valuable connections that could help you stand out.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully supported children or families. Be ready to discuss how you identified issues and implemented solutions, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in your interactions. Whether it's during a phone call or an informal chat, make sure to convey your passion for improving student attendance and engagement.
We think you need these skills to ace Attendance Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Attendance Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting children, young people, and their families. Mention specific examples where you have successfully improved attendance or engagement.
Showcase Communication Skills: Since strong communication and interpersonal skills are crucial for this role, provide examples in your application that demonstrate your ability to effectively communicate with pupils, parents, and educational staff.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the role. Discuss your understanding of barriers to engagement and how you would approach providing support to improve attendance.
How to prepare for a job interview at Neath Port Talbot County Borough Council
✨Show Your Passion for Education
Make sure to express your enthusiasm for improving school attendance and supporting students. Share any personal experiences or motivations that drive your commitment to education, as this will resonate well with the interviewers.
✨Demonstrate Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with students, parents, or colleagues in the past. Highlight any specific situations where your communication made a positive impact.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to attendance issues. Think through potential scenarios, such as dealing with a student with irregular attendance, and outline your approach to resolving these challenges.
✨Familiarise Yourself with Relevant Systems
If you have experience with management information systems like SIMS, EMS, or Capita One, be ready to discuss it. If not, do some research on these systems and be prepared to explain how you would quickly learn to use them effectively.