Control Room Operator (SWTRA) in Mountain Ash

At SWTRA, we help create a road network that connects people and places in a safer, greener and more reliable way. We work on projects across South Wales that address some of the country's most critical challenges. From complex infrastructure, increasing transport needs, and climate change - we combine innovation, expertise, and technology to make South Wales a better place to live, work and visit. You can contribute to work that will have a lasting positive impact on your local community with an organisation where diversity, equity and inclusion are shared values. We're committed to fostering a work environment that's supportive, respectful and inclusive, with great opportunities for growth.

Responsibilities:

• To monitor the trunk road and motorway network and tunnels on a 24/7 basis in order to continually assess network conditions and take actions as necessary.
• Dissemination of information through a variety of mediums at the operator's disposal to enable safer, more reliable journeys on the network.
• To reduce incident related congestion and the likelihood of secondary incidents by responding to, and managing incidents, hazards and collisions on the network (including within tunnels).
• Dispatch and logging of Welsh Government Traffic Officers actions.
• Supporting events in Wales (Major sporting events, concerts etc) through disseminating information.
• Recording, logging and reporting of all monitored or reported incidents on the trunk road and motorway network and tunnels.
• To provide an effective and professional support role to the Police and other agencies.
• To represent the Welsh Government by projecting a positive and professional image which reinforces the Welsh Government's values.
• To promote and build good working relationships with all key stakeholders to ensure that the common goals of reducing incident related congestion is achieved.
• Supporting Trunk Road Agent (TRA) responsibilities.
• Reporting of defects or equipment failures as they become apparent and functional testing of repaired equipment.

Benefits:

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance.
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution.
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too).
• Access discounted gym membership with Celtic Leisure.
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment.
• Purchase a new car through Tusker salary sacrifice scheme.
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

Guaranteed Interview Scheme:

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.