At a Glance
- Tasks: Coordinate product evaluations and engage with customers during their trial experience.
- Company: Join Neat, a leader in innovative collaboration solutions.
- Benefits: Enjoy a competitive salary, benefits, and opportunities for growth.
- Other info: Hybrid work in vibrant London or Amsterdam with a supportive team culture.
- Why this job: Be the key link between customers and our team, making a real impact.
- Qualifications: Degree in communications, business, or related field; strong analytical and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Hybrid London or Amsterdam.
Neat provides a best-in-class product evaluation program for customers to experience collaboration the Neat way. As the PEP Coordinator, you will orchestrate the relationship between the end customer and the stakeholders at Neat during the trial period.
Key Responsibilities:
- Primary point of contact during evaluation period
- Welcome customer and partner to Neat PEP
- Collaborate with cross-functional teams on all coordination including ordering and tracking of devices and management access
- Customer kickoff and check-in engagement with the customer and Neat account team
- Engage Product Specialists and Customer support as needed
- Collect customer feedback throughout trial as well as final survey
- Initiation of quotes and invoice tracking
- Close out process in back-end systems and transition back to account team
- Track purchase orders via partners and directly with customers
Qualifications:
- Bachelor’s degree in communications, business, marketing, data analytics, or a related field
- Familiarity with online tools like Salesforce.com and NetSuite required
- Strong analytical skills
- Excellent communication and presentation skills
- Able to follow established processes and procedures consistently
- Demonstrates accountability and adherence to company policies and guidelines
- Collaborative team player who works well with others across departments
- Strong multitasking skills with the ability to manage competing priorities
- Professional and confident presence in video meetings and virtual interactions
- Interested in building long-term success within the role and organization
- French and/or Italian along with fluent English strongly preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Product Evaluation Co-ordinator, London or Amsterdam employer: Neat
At Neat, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment that fosters collaboration and innovation. As a Product Evaluation Co-ordinator based in either London or Amsterdam, you will benefit from a competitive salary and a comprehensive benefits package, alongside ample opportunities for professional growth and development. Join us to be part of a forward-thinking team that values your contributions and encourages long-term success.
StudySmarter Expert Advice🤫
We think this is how you could land Product Evaluation Co-ordinator, London or Amsterdam
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Neat!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Neat would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Neat through your school's career services!
We think you need these skills to ace Product Evaluation Co-ordinator, London or Amsterdam
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Evaluation Co-ordinator, London or Amsterdam, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Evaluation Co-ordinator, London or Amsterdam position at Neat. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Neat
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
