KYB Operations Lead in London

KYB Operations Lead in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Neara

At a Glance

  • Tasks: Lead the KYB and Ongoing Due Diligence lifecycle for financial institutions.
  • Company: Join Lorum, a pioneer in rebuilding global payment infrastructure.
  • Benefits: Enjoy flexible working, private healthcare, and wellness days.
  • Other info: Opportunity for travel and employee stock ownership.
  • Why this job: Make a real impact on global finance with innovative compliance solutions.
  • Qualifications: Deep regulatory knowledge and experience with automated systems required.

The predicted salary is between 60000 - 80000 £ per year.

Job type: Full Time · Department: Operational Compliance · Work type: On-Site · London, England, United Kingdom

About Lorum

Global payments are not broken. Incentives are. Clearing has been deprioritised inside balance sheet driven institutions whose models rely on lending and interest. When liquidity takes priority over settlement, payments slow and certainty drops. The same financial institutions that distort clearing as providers are disadvantaged as users. They are forced into fragmented setups, inconsistent rails, duplicated compliance, and unpredictable timelines. Stablecoin shortcuts and treasury pooling treat symptoms at the surface, but almost no one is rebuilding the underlying infrastructure in each market.

Rebuilding clearing from the ground up

We are rebuilding clearing as its own specialist function. We act as a clearing and transaction banking partner for regulated institutions, with treasury built into the core so liquidity, settlement, and reconciliation sit in one controlled system. Our platform unifies global and local licenses, direct central bank clearing, and domestic rails. We allow clients to open named customer accounts in every market we operate, collecting funds and paying out through a single network while retaining full ownership of their customer relationships. Market expansion becomes as simple as one correspondent relationship, not hundreds.

Why Lorum

Joining Lorum means contributing to one of the most ambitious clearing infrastructure projects in global finance. You will help shape settlement systems that perform under real regulatory standards and institutional volumes. You will build for regulated institutions that rely on precision, predictable timelines, and regulatory integrity. It is about working across currencies, markets, and supervisory frameworks to deliver reliable, final settlement.

About the role

To manage and execute the KYB and Ongoing Due Diligence (ODD) lifecycle for Financial Institutions (FIs) and MSBs. The role is responsible for the operational implementation of the Global Compliance Policy through automated systems, ensuring that inherent risks identified in the EWRA are mitigated to target residual levels.

Key Responsibilities

  • Operational Execution (KYB/ODD)
    • End-to-end processing of high-complexity KYB files for FIs, MSBs, and Correspondent Banks.
    • Managing the ODD pipeline through trigger-based events rather than periodic cycles.
    • Acting as the primary escalation point for the KYB team on risk-based decision‑making.
  • Systems & Process Automation
    • Configuration and maintenance of the onboarding stack (Dotfile or similar).
    • Management of AI‑driven document extraction (Prompt Engineering) and data validation.
    • Designing and maintaining Salesforce Flow logic to ensure data integrity and audit trails.
    • Orchestrating the data handshake between onboarding (KYB) and monitoring (Flagright).
  • Risk & Governance (1LoD)
    • Translating the Enterprise‑Wide Risk Assessment (EWRA) into technical system triggers and risk scoring rules.
    • Ownership of the Rule Lifecycle Policy: Drafting, implementation testing (UAT), and decommissioning of automated rules.
    • Conducting regular implementation testing to ensure system logic matches written policy (Policy vs. Logic Audit).

Key Performance Indicators (KPIs)

  • Throughput: Maintenance of personal case volume during high‑growth periods.
  • Automation Rate: Reduction of manual touchpoints in the ODD process through trigger‑based logic.
  • Audit Readiness: Zero material findings in regulatory examinations regarding the execution of 1LoD controls.

Ideal candidate

Must‑Haves

  • Regulatory Knowledge: Deep understanding of FCA, FinCen, and DFSA requirements for Financial Institutions.
  • Risk Methodology: Proven ability to map Inherent Risk to Residual Risk through technical controls.
  • Technical Stack: Salesforce Service Cloud (Flows, Mapping, Reporting).
  • Automated KYB/Case Management Platforms.
  • Risk/Transaction Monitoring Engines.
  • Data Literacy: Ability to interpret transaction patterns and entity data to inform automated risk‑rule tuning.

Benefits

  • Opportunity to travel (if applicable)
  • Flexible vacation policy
  • Private Healthcare
  • Employee stock ownership (ESOP)
  • Flexible working and autonomy
  • Pay it forward days - we offer 2 annual pay it forward days where you can take time to volunteer for a charitable cause that is important to you.
  • Wellness days - we believe you can only work your best when you feel your best, and we know working at Lorum is intense, so we offer 3 wellness days every quarter where you can take time to re‑energise.

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

KYB Operations Lead in London employer: Neara

Lorum is an exceptional employer that offers a unique opportunity to be part of a groundbreaking project in global finance, focusing on rebuilding clearing infrastructure. With a strong emphasis on employee well-being, Lorum provides flexible working arrangements, generous vacation policies, and wellness days to ensure a healthy work-life balance. Additionally, employees benefit from private healthcare, stock ownership options, and the chance to engage in meaningful volunteer work, fostering a supportive and growth-oriented work culture in the heart of London.

Neara

Contact Details:

Neara Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land KYB Operations Lead in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their mission and values, especially around compliance and risk management, so you can show how you fit right in.

Tip Number 3

Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with regulatory knowledge.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!

We think you need these skills to ace KYB Operations Lead in London

Regulatory Knowledge
Risk Methodology
Technical Stack Management
Salesforce Service Cloud
Automated KYB/Case Management Platforms
Risk/Transaction Monitoring Engines
Data Literacy

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the KYB Operations Lead role. Highlight your experience with regulatory knowledge and risk methodology, as these are key for us. Use specific examples that showcase your skills in managing complex processes.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about rebuilding clearing infrastructure. Share your thoughts on how your background aligns with our mission at Lorum and how you can contribute to our ambitious goals.

Showcase Your Technical Skills:Since this role involves systems and process automation, make sure to highlight your experience with Salesforce and any automated KYB platforms. We want to see how you've used technology to improve processes in your previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Neara

Know Your Regulatory Stuff

Make sure you brush up on FCA, FinCen, and DFSA requirements before the interview. Being able to discuss these regulations confidently will show that you understand the landscape and can navigate it effectively.

Showcase Your Technical Skills

Be prepared to talk about your experience with Salesforce Service Cloud and any automated KYB or case management platforms. Highlight specific projects where you’ve used these tools to improve processes or reduce manual work.

Demonstrate Risk Methodology Knowledge

Think of examples where you've mapped inherent risk to residual risk using technical controls. This will help illustrate your understanding of risk management and how it applies to the role.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific situations related to KYB and ODD processes. Practise articulating your thought process and decision-making skills in these scenarios to demonstrate your problem-solving abilities.