At a Glance
- Tasks: Bring the 'WOW' to customers and provide expert skincare advice.
- Company: Join a friendly team at Neals Yard Remedies, passionate about wellness.
- Benefits: Enjoy generous discounts, pension, paid community days, and 25 days annual leave.
- Other info: Perfect opportunity for those eager to learn in a dynamic environment.
- Why this job: Showcase your passion for beauty and make lasting connections with customers.
- Qualifications: Excellent customer service skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
You'll be bringing the 'WOW' to our customers day – everyday. As our Customer Advisor, you'll be part of our friendly team making the connection between Neals Yard Remedies and our customers. This is a great time to thrive in a fun and collaborative environment, providing a high touch customer experience to an all new audience.
You'll be supporting the Store Manager in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach. You will be part of our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.
You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products. This is the perfect opportunity to showcase your ability to tell stories and bring our guided skin care trials to life.
What You'll Have- You’ll be friendly and approachable with a passion to learn
- Confident with the ability to build great relationships
- Excellent customer service skills
- Keyholder responsibility
- Strong knowledge, skills and experience in a busy environment
- A positive 'can do' attitude
- Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is essential.
- A great team worker who is inspired to deliver great results.
- A passion and commitment to learn about beauty, skincare, products, and wellness therapies.
- Generous employee discount
- Company pension
- Group Life Assurance
- Long service benefits
- Paid community days
- 25 days annual leave plus Bank Holidays (Full Time)
- Employee Assistance Programme
Customer Advisor in Salisbury employer: Neal's Yard Remedies
At Neals Yard Remedies, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture where our Customer Advisors can thrive. With generous employee benefits including a substantial discount, a robust pension scheme, and opportunities for personal growth, we foster a collaborative environment that encourages passion for beauty and wellness. Join us in making meaningful connections with customers while enjoying a fulfilling career in a company that values your contributions and well-being.
