At a Glance
- Tasks: Connect with customers and share your passion for skincare and wellness.
- Company: Join a friendly team at Neals Yard Remedies in Shrewsbury.
- Benefits: Generous employee discount, pension, and 25 days annual leave.
- Other info: Flexible hours and opportunities for community involvement.
- Why this job: Showcase your storytelling skills while helping customers find their perfect products.
- Qualifications: Friendly, approachable, and passionate about beauty and wellness.
The predicted salary is between 20000 - 25000 € per year.
As our Customer Advisor in our Shrewsbury Store, you'll join a friendly team that connects Neals Yard Remedies with customers. You’ll support the Store Manager to maximise sales opportunities by using a warm, caring approach to build lasting relationships with inspired customers. You’ll be part of a knowledgeable and friendly team passionate about sharing experience on skincare, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs. You’ll demonstrate products, including mini‑facials and arm massages, and handle ever‑changing priorities with ease. You’ll be a real people person, naturally friendly and approachable with a caring attitude, and comfortable demonstrating products to customers. This is the perfect opportunity to showcase your storytelling ability to bring our beautiful products to life.
What You’ll Have
- Friendly and approachable with a passion to learn
- Confident building great relationships
- Excellent customer service skills
- Keyholder responsibility
- Strong knowledge, skills and experience in a busy environment
- A positive ‘can‑do’ attitude
- Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies
- A great team worker who is inspired to deliver great results
- A passion and commitment to learn about beauty, skincare, products, and wellness therapies
- Able to work flexible hours as required
What You’ll Get
- Generous employee discount
- Company pension
- Group Life Assurance
- Long service benefits
- Paid community days
- 25 days annual leave plus Bank Holidays (Full Time)
- Employee Assistance Programme
Customer Advisor (Shrewsbury) employer: Neal's Yard Remedies
At Neals Yard Remedies, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in our Shrewsbury Store. Our team is passionate about skincare and wellness, providing ample opportunities for personal growth and development while enjoying generous benefits such as employee discounts, a company pension, and paid community days. Join us to be part of a caring community that values your contributions and encourages you to thrive in your role as a Customer Advisor.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor (Shrewsbury)
✨Tip Number 1
Get to know the company! Before your interview, dive into Neals Yard Remedies' values and products. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your storytelling skills! Since you'll be showcasing products and sharing experiences, think of a few personal stories related to skincare or wellness that you can share during your interview. It’ll make you memorable!
✨Tip Number 3
Show off your people skills! During the interview, be friendly and approachable. Remember, they’re looking for someone who can build relationships with customers, so let your natural charm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Neals Yard Remedies.
We think you need these skills to ace Customer Advisor (Shrewsbury)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to share a bit about your passion for beauty and wellness!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or the beauty industry. We love seeing how your skills can help us connect with our customers and create lasting relationships.
Be Specific About Your Skills:Mention specific skills that relate to the role, like your ability to handle changing priorities or your knack for demonstrating products. This will show us you’re ready to jump into the action and support our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Neal's Yard Remedies
✨Know Your Products
Before the interview, make sure you familiarise yourself with Neals Yard Remedies' product range. Understand the benefits of key products and be ready to discuss how they can meet customer needs. This will show your passion for skincare and wellness, which is crucial for a Customer Advisor role.
✨Showcase Your People Skills
During the interview, highlight your experience in building relationships with customers. Share specific examples of how you've provided excellent customer service in the past. Remember, this role is all about connecting with people, so let your friendly and approachable nature shine through!
✨Demonstrate Your Passion
Express your enthusiasm for beauty, skincare, and wellness during the interview. Talk about any relevant experiences or knowledge you have in these areas. This will help convey your genuine interest in the role and align with the company's values.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle various customer scenarios, such as demonstrating a product or managing multiple priorities. Think about how you can use your storytelling ability to engage customers and make their experience memorable. Practising these scenarios can give you an edge in the interview.
