At a Glance
- Tasks: Connect with customers and provide expert advice on skincare and wellness products.
- Company: Join a friendly team at Neals Yard Remedies, known for its collaborative culture.
- Benefits: Enjoy generous discounts, pension plans, and 25 days annual leave plus Bank Holidays.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Must be friendly, approachable, and have a passion for beauty and wellness.
The predicted salary is between 20000 - 25000 £ per year.
As our Customer Advisor, you'll be joining a friendly team making the connection between Neals Yard Remedies and our customers. This is a great time to join our fun and collaborative team, who thrive on providing a high touch customer service. You'll be supporting the Store Manager in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach.
You will be part of our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs. You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products, including mini-facials and arm massages. This is the perfect opportunity to showcase your ability to tell stories to bring our beautiful products to life.
What You'll Have:
- Friendly and approachable with a passion to learn
- Confident with the ability to build great relationships
- Excellent customer service skills
- Keyholder responsibility
- Strong knowledge, skills and experience in a busy environment
- A positive 'can do' attitude
- Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is essential.
- A great team worker who is inspired to deliver great results.
- A passion and commitment to learn about beauty, skincare, products, and wellness therapies.
- Able to work flexible hours as required.
What You'll Get:
- Generous employee discount
- Company pension
- Group Life Assurance
- Long service benefits
- Paid community days
- 25 days annual leave plus Bank Holidays (Full Time)
- Employee Assistance Programme
Customer Advisor (Islington) employer: Neal's Yard Remedies
At Neals Yard Remedies, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in Islington. Our team is dedicated to personal and professional growth, providing extensive training in skincare and wellness, alongside generous benefits such as a company pension, employee discounts, and paid community days. Join us to be part of a passionate team that values collaboration and customer connection, making every day rewarding and meaningful.
