At a Glance
- Tasks: Coordinate daily activities, manage orders, and support sales in a dynamic team environment.
- Company: Join Neal’s Yard Dairy, a champion of British and Irish artisan cheese since 1979.
- Benefits: Enjoy a competitive salary, 6 weeks holiday, cycle scheme, and daily staff lunches.
- Other info: Full-time role based in Bermondsey, with potential for flexible hours during busy seasons.
- Why this job: Be part of a passionate team, promote quality products, and make a real impact in the food industry.
- Qualifications: Strong communication skills, organised, sales-focused, and a keen interest in artisan cheese required.
The predicted salary is between 28000 - 36000 € per year.
Neal’s Yard Dairy has been selecting, maturing, and championing British and Irish artisan cheese since 1979. We are an independent business committed to supporting farmhouse cheesemaking through long-term, values-driven relationships with cheesemakers and customers alike. Our aim is to offer the highest quality cheese, sold by flavour and provenance rather than price point or branding.
We are seeking a Wholesale Team Coordinator to join our busy Wholesale & Export team based in Bermondsey. This is a multi-faceted role supporting the Department Manager in coordinating daily tasks and team activities, while contributing to sales targets and customer satisfaction. The ideal candidate will be highly organised, commercially minded, and passionate about delivering outstanding service in a fast-paced environment.
About the Role
You will play a key role in supporting and prioritising the Wholesale team’s daily activities, from managing orders and stock, to preparing sales reports and liaising across departments. This role involves working closely with the Department Manager to develop team strategies and ensure all tasks are completed efficiently and on time. You will also contribute directly to sales by handling orders and promoting key products to our wholesale customers.
This is a full-time, on-site role, based in Bermondsey, London (Monday to Friday, 08:30–17:30). Some flexibility may occasionally be needed to meet business demand, particularly during busy seasonal periods.
Key Responsibilities
- Support the Department Manager in prioritising and coordinating the team’s daily activities
- Communicate clearly across departments and proactively resolve issues
- Organise rotas and manage team hours in Fourth
- Take orders from wholesale customers via phone, email, and WhatsApp
- Promote key products and provide expert advice
- Support sales targets and client retention
- Use tools like Power BI and NAV to analyse, track, and report on sales
- Prepare weekly, monthly, and quarterly sales reports, flagging trends or quality issues
- Liaise with Production and Logistics teams to manage deliveries and resolve issues
- Monitor and manage stock levels of cheese and fresh goods
- Process returned orders and credit notes promptly
About You
- Strong negotiator with excellent influencing skills, able to build highly effective internal and external relationships
- Numerate and fluent in English, with confident written and verbal communication
- Organised and detail-oriented, able to manage multiple priorities accurately and plan ahead
- Sales-focused and target-driven, passionate about delivering exceptional customer service
- Comfortable communicating confidently by phone, email, and in person
- Proactive, curious, and eager to take on new challenges and learn new systems
- Meticulous administrator with excellent attention to detail
- Comfortable working independently and collaboratively in a fast-paced environment
- Proficient in Excel and Microsoft Office tools including Outlook, Word, and Teams; experience with Power BI, NAV, or similar systems is a plus
- Enthusiastic about food, with a keen interest in artisan cheese and current food trends
What We Offer
- A salary of £32,000+ per annum (depending on experience)
- 6weeks holiday, increasing to 7 weeks with length of service
- Cycle to Work Scheme
- Full on-the-job training
- Daily staff lunch and a steady supply of fresh bread and cheese
How to Apply
Please complete the application form below by 12pm on Sunday 24th August 2025. Include your CV and a detailed cover letter explaining why you are interested in this role and why you believe you are a good fit.
We are happy to discuss reasonable adjustments needed to support you in our recruitment process.
As part of our recruitment process, Neal’s Yard Dairy collects and processes personal data relating to job applicants. We are committed to being transparent about how we use that data, and to meeting our data protection obligations. Please read our Job Applicant Privacy Noticefor further information.
#J-18808-LjbffrWholesale Team Coordinator (Permanent, Full-time) in London employer: Neal's Yard Dairy
Neal’s Yard Dairy is an exceptional employer, offering a vibrant work culture that values artisan craftsmanship and fosters strong relationships within the cheese community. Located in Bermondsey, London, employees benefit from generous holiday allowances, comprehensive training, and a supportive environment that encourages personal and professional growth. With a focus on quality and customer satisfaction, this role provides a unique opportunity to be part of a passionate team dedicated to championing British and Irish cheeses.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Team Coordinator (Permanent, Full-time) in London
✨Tip Number 1
Familiarise yourself with the artisan cheese industry, especially British and Irish cheeses. Understanding the products you’ll be promoting will not only help you in conversations with customers but also show your genuine passion for the role.
✨Tip Number 2
Brush up on your organisational skills by practising how to manage multiple tasks efficiently. Consider using tools or apps that can help you prioritise daily activities, as this is a key part of the Wholesale Team Coordinator role.
✨Tip Number 3
Network with professionals in the food and beverage industry, particularly those involved in wholesale or artisan products. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare to demonstrate your sales-focused mindset during interviews. Think of examples from your past experiences where you successfully contributed to sales targets or enhanced customer satisfaction, as these will resonate well with the hiring team.
We think you need these skills to ace Wholesale Team Coordinator (Permanent, Full-time) in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Wholesale Team Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter:Write a detailed cover letter that explains your interest in the role and why you believe you are a good fit. Use specific examples from your past experiences to demonstrate your skills in organisation, communication, and customer service.
Highlight Relevant Experience:In your CV, emphasise any previous roles that involved sales support, team coordination, or customer service. Mention your proficiency with tools like Excel, Power BI, or NAV, as well as your passion for artisan cheese and food trends.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Neal's Yard Dairy
✨Show Your Passion for Artisan Cheese
Make sure to express your enthusiasm for artisan cheese during the interview. Share any personal experiences or knowledge you have about cheese, as this will demonstrate your genuine interest in the industry and align with the company's values.
✨Highlight Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss specific examples of how you've successfully managed multiple priorities in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to showcase your verbal and written communication skills by providing examples of how you've effectively liaised with different departments or handled customer inquiries in the past.
✨Prepare for Sales-Focused Questions
As the position involves contributing to sales targets, anticipate questions related to sales strategies and customer service. Think of instances where you've successfully promoted products or improved customer satisfaction, and be ready to share those stories.
