At a Glance
- Tasks: Build strong customer relationships and manage freight operations efficiently.
- Company: Join Neal Brothers, a leading Export Packing Company with over 110 years of experience.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Other info: Friendly team atmosphere with a focus on learning and development.
- Why this job: Be the key contact for a major client and make a real difference in their operations.
- Qualifications: Experience in account management and excellent organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Meltham, West Yorkshire HD9 4AP
Salary: Competitive, DOE
Contract: Permanent, Full time
Neal Brothers are the UK's leading Export Packing Company established over 110 years ago offering a quality Export Packing, Case-making, Export Documentation and Freight Forwarding Service to manufacturers of capital equipment across the UK.
Do you want to work for a successful privately owned profitable business, are willing to learn and carve out a great career in a friendly positive environment?
We now have a vacancy for an experienced Internal Freight Account Manager to join our Northern Division based in Meltham, West Yorkshire.
The Role:
Building excellent customer relationships is paramount, as we value our customer base immensely. Primarily customer focussed you will build and maintain rapport with customers whilst providing an excellent service. Working exclusively for one of our well-respected key customers, you will be their go to person for all issues.
Responsibilities include:
- Liaising with internal operational and despatch departments, and ensuring the customer is updated with information pertaining to their order, which requires a highly organised approach with the ability to prioritise.
- There will be detailed data inputting on both our systems and our customers' bespoke systems.
Internal Freight Account Manager employer: Neal Brothers
Neal Brothers is an exceptional employer, offering a supportive and friendly work environment in Meltham, West Yorkshire. With over 110 years of experience, we prioritise employee growth and development, providing opportunities to learn and advance within our successful, privately owned business. Join us to be part of a dedicated team that values strong customer relationships and fosters a positive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Freight Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Internal Freight Account Manager. Highlight your customer service experience and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Internal Freight Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Freight Account Manager role. Highlight relevant experience and skills that match the job description, especially your customer relationship management abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our values at Neal Brothers. Keep it friendly and professional.
Showcase Your Organisational Skills:Since the role requires a highly organised approach, be sure to mention any experiences where you've successfully managed multiple tasks or projects. This will show us you can handle the demands of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Neal Brothers
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the freight industry. Familiarise yourself with key terms and processes related to export packing and freight forwarding. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Skills
Since building excellent customer relationships is crucial for this role, prepare examples from your past experiences where you've successfully managed client relationships. Think about how you resolved issues or improved customer satisfaction, as these stories will resonate well with the interviewers.
✨Be Organised and Detail-Oriented
The job requires a highly organised approach, so demonstrate your ability to prioritise tasks during the interview. You could mention specific tools or methods you use to stay organised, like project management software or techniques for managing multiple accounts effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about their key customers, the team dynamics, or how they measure success in the Internal Freight Account Manager position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
