At a Glance
- Tasks: Build strong customer relationships and manage freight accounts with a focus on excellent service.
- Company: Join Neal Brothers, a leading Export Packing Company with over 110 years of experience.
- Benefits: Competitive salary, training opportunities, and a friendly work environment.
- Other info: Opportunity for growth in a successful, privately owned business.
- Why this job: Kickstart your career in a supportive team while making a real impact for key customers.
- Qualifications: Organised, computer literate, and possess excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Meltham, West Yorkshire HD9 4AP
Salary: Competitive, DOE
Contract: Permanent, Full time
Neal Brothers are the UK's leading Export Packing Company established over 110 years ago offering a quality Export Packing, Case-making, Export Documentation and Freight Forwarding Service to manufacturers of capital equipment across the UK.
We now have a vacancy for an experienced Internal Freight Account Manager to join our Northern Division based in Meltham, West Yorkshire.
The Role: Building excellent customer relationships is paramount, as we value our customer base immensely. Primarily customer focussed you will build and maintain rapport with customers whilst providing an excellent service. Working exclusively for one of our well-respected key customers, you will be their go to person for all issues.
Responsibilities include:
- Liaising with internal operational and despatch departments, and ensuring the customer is updated with information pertaining to their order, which requires a highly organised approach with the ability to prioritise.
- Detailed data inputting on both our systems and our customers bespoke IT system, so you will need to be computer literate and proficient in Microsoft Office.
To be successful you will be/have:
- Highly organised approach with the ability to prioritise
- Computer literate and proficient in Microsoft Office
- Excellent interpersonal and communication skills
- Clear telephone manner
- Ability to deal with multiple requests simultaneously
- Able to be firm when required
- Keen eye for detail
We are happy to provide training for the right candidate, so if you feel that this role is for you, please click on APPLY today.
No Agencies please
Internal Freight Account Manager in Holmfirth employer: Neal Brothers Ltd
Neal Brothers is an exceptional employer, offering a supportive and friendly work environment in Meltham, West Yorkshire. With over 110 years of experience, we prioritise employee growth and development, providing training opportunities for those eager to learn and advance their careers. Join us to be part of a successful, privately owned business that values its employees and fosters strong customer relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Freight Account Manager in Holmfirth
✨Tip Number 1
Networking is key! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We can’t stress enough how a personal connection can make all the difference when it comes to landing that Internal Freight Account Manager role.
✨Tip Number 2
Prepare for the interview by researching Neal Brothers and understanding their services. We want you to show genuine interest in their operations and how you can contribute to their success. Tailor your answers to reflect their values and customer-focused approach.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, we suggest doing mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, especially when discussing your experience with customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that APPLY button and let’s get you started on this exciting journey!
We think you need these skills to ace Internal Freight Account Manager in Holmfirth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Freight Account Manager role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built customer relationships and managed multiple tasks effectively, just like we do at StudySmarter.
Show Off Your Organisational Skills:Since being organised is key for this position, make sure to mention any tools or methods you use to stay on top of your tasks. We love seeing candidates who can juggle multiple requests while keeping everything in order!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Neal Brothers Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Freight Account Manager. Familiarise yourself with the company’s services and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the job requires a highly organised approach, be ready to discuss your methods for prioritising tasks and managing multiple requests. Prepare examples from your past experiences where you successfully juggled various responsibilities while maintaining excellent customer service.
✨Brush Up on Your Tech Skills
As the role involves detailed data inputting and proficiency in Microsoft Office, it’s a good idea to review your skills in these areas. Be prepared to discuss any relevant software you've used and how you can quickly adapt to new systems, especially the bespoke IT system mentioned in the job description.
✨Practice Your Communication
Excellent interpersonal and communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and how you handle customer interactions.
